Ok, so I have a Storagebird 500gb external disk full of videos, pictures and stuff. Recently it started to load slowly and when I try to play files from it, it says 'Error -43: a file could not be found ('xxxx.mov'). The HD shows up in disk management and my computer, but I can only access a handful of files. Is there a way to recover the rest of them? Thanks in advance.
sounds suspiciously like an HD failing. Might want to run a chkdsk to see and if so perhaps the mfrs disk checking app.
A- CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.
Do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.
Then reboot and let the test run.
It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.
See "CHKDSK LogFile" below in order to check the results of the test.
B- Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"
C-CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.
