Random Reset Problem

[Arc]

There is no new crash dumps after that od 22nd March, that means you may have not got a BSOD, but it was a random restart.

But in the absence of data, it is difficult to find out the actual cause of the reset.

In the situation, it is the best idea to start afresh. Follow http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html.

 

[RussWalker]

I am going to be pretty busy until at least next weekend so I don't have the time to do this process for a while. In the mean time I will post if anything else happens.

 

[RussWalker]

Well, it has been quite a while without a mystery reset! Knock on wood, I think we may be there!

 

[RussWalker]

Well, the %DA!!@#^%MN thing reset itself again overnight last night!

 

[Arc]

Display driver caused the BSODs there.

80ea68a4  9596c5f7Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x305f7
80ea68a8  87319920
80ea68ac  80ea68e8
80ea68b0  87405000
80ea68b4  007a60fa
80ea68b8  00000000
80ea68bc  95c8d36bUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x5e36b

Try to update it: http://www.sevenforums.com/graphic-cards/1810-latest-amd-catalyst-video-driver-windows-7-a.html

 

[RussWalker]

Done. Crossing my fingers...

 

[RussWalker]

Reset again. I was using it this time, browsing eBay listings and got a BSOD and a restart.
Thanks again for all your help.

 

[koolkat77]

Post a screen shot using Crystal Disk Info and summary tab of speccy:

CrystalDiskInfo Standard Edition
Speccy System Information

How to Upload and Post a Screenshot and File in Seven Forums

 

[RussWalker]

Operating System
Microsoft Windows 7 Home Premium 32-bit SP1
CPU
Intel Core 2 Duo E6550 @ 2.33GHz 45 °C
Conroe 65nm Technology
RAM
4.00GB Dual-Channel DDR2 @ 400MHz (5-5-5-18)
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD P35 Platinum(MS-7345) (CPU 1) 33 °C
Graphics
HP W2071d (1600x900@60Hz)
1024MB ATI Radeon HD 5450 (XFX Pine Group)
Hard Drives
466GB Western Digital WDC WD5002AALX-32Z3A0 ATA Device (SATA) 33 °C
466GB Hitachi HDP725050GLA360 ATA Device (SATA) 31 °C
Optical Drives
SONY DVD RW AW-Q170A ATA Device
Audio
Realtek High Definition Audio

 

[RussWalker]

It has reset twice this evening - once while idle, once while I was gathering this information.

 

[koolkat77]

I will have a look soon. Bump the thread if we haven't replied within 24 hours.

 

[koolkat77]

Did you run virus checks that Arc mentioned earlier? MSE, TDSSkiller, eset online scanner? Please do in case you haven't.

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
2. Disk check for errors on the hard drive - http://www.sevenforums.com/tutorials/433-disk-check.html
3. Troubleshoot applications by a clean boot - http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
4. Memtest86+ paying close attention to part 3 - http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

I also recommend you peruse these links, take your time to do so

Thermal Paste and How To Use It | techPowerUp
Avoid Static Damage to Your PC | PCWorld
Power Supply Information and Selection - Tech Support Forum
Basic computer troubleshooting
How To Clear CMOS
How to clean your PC of dust and dirt
How to clean a computer

 

[RussWalker]

I will work on it this weekend - thanks!

 

[RussWalker]

I have done items #1 and #2 without adverse results. I have "cleaned" the startup and will have to wait for some time to determine any effect due to the random nature of my problem.

 

[koolkat77]

Alright, keep us posted!

 

[RussWalker]

Just wanted to post another follow-up, no resets at all for at least three weeks! I am tempted to call it good! Thanks for all your help.

 

[koolkat77]

Just wanted to post another follow-up, no resets at all for at least three weeks! I am tempted to call it good! Thanks for all your help.

Thanks for the update. Observe further and let us know if they occur again!