Brand new computer having some BSOD's

[EkoWraith]

Hey.. So i've been having some random BSOD's since i got this new computer 3 days ago, especially when installing games/Programs so im doing as the "Blue Screen of Death (BSOD) Posting Instructions." is telling me..

My Windows 7 is . . .
- x64 (64-bit)
- the original installed OS on the system?
- OEM = came pre-installed on system (Came included with the system i bought from a Norwegian internet dealer at "www.Komplett.no" Which assembled the computer.)


- What is the age of system (hardware): 3 days old.
- What is the age of OS installation. : Also 3 days old.
System specs should be included with my profile here.

Thanks in advance anyone who helps

 

[Jonathan_King]

Remove Norton with this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

If the BSODs persist, enable driver verifier: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 13 16:18:46.695 2010 (UTC - 4:00)
System Uptime: 0 days 2:21:07.381
BugCheck 50, {fffffa3201fb381a, 0, fffff80002dd4d0c, 7}
Probably caused by : memory_corruption ( nt!MiLogPageAccess+dc )
BUGCHECK_STR:  0x50
PROCESS_NAME:  Installer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 13 12:36:51.056 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:10.742
BugCheck 1A, {41790, fffffa800140aea0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 13 13:23:08.782 2010 (UTC - 4:00)
System Uptime: 0 days 0:45:51.077
BugCheck 50, {fffff8a00af97000, 0, fffff80002f62533, 0}
Probably caused by : ntkrnlmp.exe ( nt!HvpSetRangeProtection+a3 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  TrustedInstall
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 15 20:21:52.880 2010 (UTC - 4:00)
System Uptime: 0 days 1:25:20.192
BugCheck 1E, {ffffffffc0000005, fffff88008129760, 0, 0}
Probably caused by : tcpip.sys ( tcpip!TcpTcbReassemblyAllocateHeaderData+4e )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 15 18:56:06.330 2010 (UTC - 4:00)
System Uptime: 0 days 7:49:35.017
BugCheck 3B, {c0000005, fffff96000295edc, fffff88004454f50, 0}
Probably caused by : win32k.sys ( win32k!GreDeleteWnd+14 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 13 17:42:43.504 2010 (UTC - 4:00)
System Uptime: 0 days 1:14:04.800
BugCheck 50, {fffff682ff7f0410, 0, fffff80002ca22e2, 5}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[EkoWraith]

Alright, ran the Norton removal tool, so i'll try installing the game that caused the BSOD's.

Already had uninstalled Norton using the uninstall feature, so i thought that solved it, but apparently it didnt.

Thanks for helping

 

[Jonathan_King]

Yep, apparently the Norton uninstaller left drivers loaded in RAM.

Keep us posted!

 

[EkoWraith]

The Norton Removal Tool didnt seem to solve the problem as i got another BSOD..

So im uploading another zip containing all the info as i though the "Windows7_BSOD_jcgriff2" Program was done and just closed it.

Didnt try to enable the "Driver Verifier" Because of the warning "If Verifier flags a critical driver, it could leave your computer unbootable. Make sure you have created a system restore point and Windows 7 installation DVD or repair disc."
I Dont have a System restore point yet.

*Edit* Created a system restore point now, but i am unsure how the Driver Verifier works. But im going to try enabling it.

 

[EkoWraith]

Enabled "Driver Verifier" And rebooted.. Then the computer got reverted to an earlier restore point.. So there certrainly was something wrong, dont know if the BSOD's are solved, so someone check out my latest uploaded dump in the post above.

Thanks again

*Edit* Just had another bluescreen, and i wasnt doing anything at all..

 

[AgileVPN]

0x3b stop error

So update video card driver:

atikmdag atikmdag.sys Thu May 27 12:47:58 2010

Drivers & Support | GAME.AMD.COM

-----

Old Razer drivers? Outrageously notorious. Look what you have:

DB3G     DB3G.sys     Mon Nov 07 01:33:11 2005

Please update the driver for your particular hardware (Diamondback):

Razer Support

------

If you still have issues, uninstall ESET in safe mode using the special tool found here:

http://www.sevenforums.com/tutorials/78961-av-uninstallers.html

Boot to normal mode and install MSE.

-------

Hope you enjoy man!

 

[EkoWraith]

0x3b stop error

So update video card driver:

atikmdag atikmdag.sys Thu May 27 12:47:58 2010

Drivers & Support | GAME.AMD.COM

-----

Old Razer drivers? Outrageously notorious. Look what you have:

DB3G     DB3G.sys     Mon Nov 07 01:33:11 2005

Please update the driver for your particular hardware (Diamondback):

Razer Support

------

If you still have issues, uninstall ESET in safe mode using the special tool found here:

http://www.sevenforums.com/tutorials/78961-av-uninstallers.html

Boot to normal mode and install MSE.

-------

Hope you enjoy man!

Thanks!
Done all of the suggestions, and hoping that the BSOD's is gone!

I will report back if there are any problems that occur!

 

[EkoWraith]

Yet another BSOD.. So im upoading another zipped dumpfile.

 

[ttran]

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

 

[EkoWraith]

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

How does Memtest work? I did what you said, and ran it.. A bunch or errors came up, to be more precise; Around 35000 errors, but it did pass.. Could you please explain?

 

[zigzag3143]

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

How does Memtest work? I did what you said, and ran it.. A bunch or errors came up, to be more precise; Around 35000 errors, but it did pass.. Could you please explain?

Memtest stores specific data in each memory address and reads it back. if what it reads isnt what it wrote it is an error. If you have 35 errors your memory is bad. with 35,000 there is a real problem

 

[EkoWraith]

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

How does Memtest work? I did what you said, and ran it.. A bunch or errors came up, to be more precise; Around 35000 errors, but it did pass.. Could you please explain?

Memtest stores specific data in each memory address and reads it back. if what it reads isnt what it wrote it is an error. If you have 35 errors your memory is bad. with 35,000 there is a real problem

Alright, thanks for the explanaition! Called the Online store i ordered it from and they are shipping a new one, so i'll hopefully get rid of the BSOD's in a few days
Anyways, thanks for all the support!

 

[EkoWraith]

Im back again-.o

Cant seem to get the DB3G.sys removed even after uninstalling the Razer Diamondback 3G Drivers. Even though i download and install the latest drivers, this file stays dated: Mon Nov 01.33.11 2005
Any safe way to remove this?

Any suggestions/help appreciated!


Also another question; Can a defect RAM unit interfere with/corrupt files during program installations?

 

[EkoWraith]

Read trough a few other threads which suggested renaming files from .sys to .bak and i tried renaming the DB3G.sys files to DB3G.bak. There was a total of 4 files, but i was only able to two of them. The other two required a permission from SYSTEM.

So i need somekinda confirmation from someone who know how to remove/disable these files as they where ponted out to be a possible cause of the BSOD's i've been having.

Sorry for asking too much xD

 

[ttran]

You might want to try this:
http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html

 

[CarlTR6]

Which files are you have trouble renaming? You don't want to rename a Microsoft system driver.

 

[EkoWraith]

Which files are you have trouble renaming? You don't want to rename a Microsoft system driver.

The driver im trying to rename "DB3G.sys" is as far as i know a Razer Diamondback 3G Mouse Driver. Atleast it is listed as one at: http://www.carrona.org/dvrref.html#DB3G.sys

*Edit* The files i were unable to rename was located in "C:\Windows\System32\DriverStore\FileRepository\db3g.inf_amd64_neutral_c6f2258eaa1b0efb" and "C:\Windows\System32\DriverStore\Temp\{27bc47d4-8c9c-4306-1175-7138d6f2c234}"

 

[CarlTR6]

Follow Ttran's suggestion to take ownership of that file. Alternately, you might be able to rename it from the safe mode.

 

[EkoWraith]

Alright, i'll try that.

*Edit* Neither taking ownership or trying to rename in safe mode would let me rename the files. However, i found out that these files are included with the latest drivers available for this mouse, so i suppose they cause no harm. --

Also another question; Can a defect RAM unit interfere with/corrupt files during program installations?

Could any of you answer this for me aswell? That is if you know of course.

Once again, I really appreciate all the help!