New radeon hd4850 - windows 7 splash screen freezes

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  1. RonLane
    Posts : 40
    Windows 7 Professional- 64
       New #21

    I don't know Amazon's policy. Let them know your concerns ans see if you can return it. If not, call mfg and get rma#. They will ask questions to determine what problem could be before they give you number.
      My Computer
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  3. Mlsabotage
    Posts : 13
    Windows 7
    Thread Starter
       New #22

    I think the card may be defective.. This computer should recognize the card and automatically disable the onboard. I do not have another rig to test this in, so I will send it to amd for repair tomorrow.

    If you have anymore suggestions, feel free to reply. Thanks for all your help and quick responses throughout the day. I appreciate it.
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  4. Mlsabotage
    Posts : 13
    Windows 7
    Thread Starter
       New #23

    I got it working. I ran driver sweeper in safe mode and cleaned the ati drivers. I installed the card and the onboard graphics was disabled automatically. I was able to get pass the splash screen and install the ati driver. The card works great.
      My Computer
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  6. steve-pressman
    Posts : 842
    Windows 7 Ultimate 64 - OEM Service Pack 1
       New #24

    Glad to hear that, I have been following this post eagerly :)


    Steve
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  7. RonLane
    Posts : 40
    Windows 7 Professional- 64
       New #25

    Good to hear that you were successful. It really doesn't take much sometimes to have a bad initial installation.
      My Computer
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