Windows 7: Graphics card causing boot problem

EzioAuditore · 24 Oct 2010

Hello Everyone.
Well, coming to the issue, my pc doesn`t boots up in the first try. It gets stuck after the "Starting windows" logo with a black screen. However, when i press the restart button, it boots up correctly. Okay, i think that`s may be confusing, so, here`s my problem explained in steps-
1. I pushed the start button on the cpu case.
2. Things go nicely until the "Starting windows" screen.
3. After this, just a black screen (not the black screen of death, it just stops booting with a black screen and the red led on the case stops blinking)
4. I pressed the restart button. It booted nicely.
5. The problem doesn`t appear as long as i`m only restarting or logging on/off but as soon as i press shut down or sleep option, the same problem happens.
I`ve a XFX HD Radeon 4350 1GB card. I tried re-connecting the vga cable to the card`s slot to no avail. GPU-Z reads its location at PCIe which means its in the PCIe slot. I tried changing the bios settings, "Init display first" to PEG and "Onboard VGA" to Enable if no exist PEG" thus disabling the onboard VGA but it too doesn`t help. Oh yeah, i forgot to tell that the problem doesn`t appear when my monitor is hooked to the onboard graphics card.
One thing i know for sure now is that the issue has something to do with the add-in card. But i`m out of ideas now. Tried upgrading and downgrading it`s drivers to no avail. Played with bios sett., didn`t help. Its so annoying that I`ve to always wait for the black screen just to press restart button and again wait for it to boot

. Thanks in advance.
My specs: Intel core 2 duo E7400 @ 2.8GHz
Motherboard- Gigabyte G31M-ES2L
BIOS- Latest version
3GB Memory

LiquidSnak · 24 Oct 2010

It sounds like you might have a bad card, or do you know the wattage on your power supply?

EzioAuditore · 24 Oct 2010

It has become 2 months old today. And considering the fact that i don't mess with my cpu casing and neither its overclocked, i don't think the card is bad.
About the power supply, i don't know. I just have an UPS for powering the machine. How do i find the wattage supply?
And yeah, thanks for replying atleast.

LiquidSnak · 24 Oct 2010

Age has almost nothing to do with the likeliness that a card can go bad. I've had a brand new card die in a week. It's usually oversights in the quality control department, or a bad component that failed too early.

Your power supply is inside the computer. What brand and model is your computer, if you cannot open the case and see a wattage listed on the power supply itself?

thefabe · 24 Oct 2010

Quote:

I just have an UPS for powering the machine

My suggestion is to try using a powersrtip and plug your system diirectly into your household current and see if the problem persists.
Just wondering if it takes the UPS a bit to provide enough power to power it on correctly.
Fabe

EzioAuditore · 24 Oct 2010

@liquidsnak
If a bad card's the case, then i'm fortunate that the card is under warranty.
Regarding the make, it's a HCL EzeeBee pc. On the CPU's carton, its written as "4097AZ155814 EZEEBEE TOP Z321 C2D"
And since i cant open the case, is there any way (s/w) to determine the PSU? Do i provide the details of the UPS? Will that be of any help?

EzioAuditore · 24 Oct 2010

Quote: Originally Posted by thefabe

Quote:

I just have an UPS for powering the machine

My suggestion is to try using a powersrtip and plug your system diirectly into your household current and see if the problem persists.Just wondering if it takes the UPS a bit to provide enough power to power it on correctly.Fabe

will try that too... btw, on the back of UPS, its written:
input-220V
output-220V
power-600VA (just if it could be of any help)
This problem emerged just few weeks ago. So, i don't think there's something wrong with the UPS.

LiquidSnak · 24 Oct 2010

So from what I have been able to look up, HCL is basically like an HP or similar in the US? If so, your power supply might be a low wattage, just enough to power the machine. But there is no way for me to be sure that can be an issue without knowing the rating.

Let us know how it goes without the UPS, just the power strip :)

EzioAuditore · 25 Oct 2010

Plugged the cables directly into the household sockets.. Didn't help.

LiquidSnak · 25 Oct 2010

Since it is an aftermarket GPU, you have opened the case up before, yes?