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Windows 7: Chosen context menu item stays on desktop after choosing it

10 Nov 2010   #1
Kari

Microsoft Community Contributor Award Recipient

 
Chosen context menu item stays on desktop after choosing it

Sorry if the title is difficult to understand. The issue is unknown and unheard to me, and I simply did not know how else to describe it.

Here's what happens:

- I right click an item or selection to open context menu
- Context menu opens but it is as if it were only a placeholder, greyed out (enlarge the image to see that greyd out menu)

Chosen context menu item stays on desktop after choosing it-pic_1.png

- Moving pointer on top of this greyed out context menu shows it normally and lets me to choose a menu item

Chosen context menu item stays on desktop after choosing it-pic_2.png

- The chosen menu item stays on desktop, on top of everything else

Chosen context menu item stays on desktop after choosing it-pic_3.png

Chosen context menu item stays on desktop after choosing it-pic_4.png

- "Ghost" menu item disappears only when logging out or changing screen resolution
- This happens sometimes immediately after booting up, sometimes it doesnt in days even if the rig is on all the time except hibernating periods. If I temporarily fix the issue with resolution change, it happens as soon as I open any context menu next time.

Thanks. Hopefully somebody has an idea. Rig is the laptop described in my sys specs.

Kari




My System SpecsSystem Spec
.
10 Nov 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Hey Buddy
Its a mystery to me as much as to you. With new eyes I may have a different approach. Lets rule out conflicts and see what happens. Try with clean boot
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
10 Nov 2010   #3
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

My System SpecsSystem Spec
.

10 Nov 2010   #4
Kari

Microsoft Community Contributor Award Recipient

 

Thanks for the idea, Rich. As I mentioned, sometimes this won't happen in days, but I just checked that not a single one of my third party startup items is so important that I couldn't live without it, so I disabled them all and rebooted.

But, it can take some time before I know if this helped.

Kari

EDIT: Thanks, Stormy. I had never heard of this kind of issue but you link reveals it's not so uncommon I thought. Trying that fix.

EDIT2: Seems that unchecking both menu fade in and fade out from performance options helps. Killing dwm.exe process didn't.
My System SpecsSystem Spec
10 Nov 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I think that stormy nailed it.
My System SpecsSystem Spec
10 Nov 2010   #6
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

I cheated a little, someone else had the same problem a month ago,

I have a problem...

Unfortunately there is nothing in that post/thread that makes it easy to find when searching the forums.
My System SpecsSystem Spec
10 Nov 2010   #7
Kari

Microsoft Community Contributor Award Recipient

 

Seven Forums at its best: an issue presented and solved in a few posts and under half an hour :)
My System SpecsSystem Spec
10 Nov 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

And, at least two people learned something.
My System SpecsSystem Spec
Reply

 Chosen context menu item stays on desktop after choosing it




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