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Windows 7: [HELP!!!!] Problem with -> ATI Radeon Xpress Series

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19 Dec 2010   #1

Windows 7 Ultimate x64
[HELP!!!!] Problem with -> ATI Radeon Xpress Series

Ok so this is 2nd post first one no longer appears here and no information on where it went..

I am pretty computer literate, not a genius but know what's necessary.

The problem is when watching fullscreen videos on websites or any media player, unfortunately this doesn't work as it sends my screen into blackness and if left in blackness long enough; I get the blue screen (of death... scary, well it scared the life out of me the first time) .
I am running Win7 Ultimate x64
AMD Athlon x2 Dual Core Processor TK-53
2.5 GB RAM
on a Dell Inspiron 1501 (laptop)

The video card itself is a 128MB ATI Xpress Series (that's all it says, doesn't really have a number identifying model).

Win7 works perfectly fine, games.

My System SpecsSystem Spec
19 Dec 2010   #2

windows 7 x86 ultimate


can you upload an image of the Blue screen or tell us what is written there (in the BOLD letters)?

Also somtimes problems with online videos are caused by bad or old flash player plugin or an old browser.
-In which browser you are having the problem? (IE,Friefox,Chrome).

-Have you tried updating your flash player?
(go to Adobe - Install a different version of Adobe Flash Player)

Good luck!
My System SpecsSystem Spec
19 Dec 2010   #3

Windows 7 Ultimate x64

Unfortunately I cannot upload the blue screen as I am not sure how to do so. My computer auto-restarts as soon the blue screen shows up.

Although I am able to hit "ESC" when the black screen appears and everything goes back to normal with the video minimized.
Then a popup appears in the bottom right corner stating that my Display Driver failed and was restored, which suggests that it was my video card ofc.
I have tried to uninstall and reinstall. Nothing.
This problem occurs on Firefox, IE 9, and Safari. I do have the latest Flash Player and Java (which helps for about 1-2 minutes and none more.
My System SpecsSystem Spec

23 Dec 2010   #4

Windows 7 ultimate x64

Hi, if you have two RAM DIMMS, try removing one and run a memtest overnite.......if you still get the BSOD, try with the other DIMM.......i think this is sumthing to do with bad memory.
My System SpecsSystem Spec

 [HELP!!!!] Problem with -> ATI Radeon Xpress Series

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