Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: ATI drivers refuse to install

30 Jan 2011   #11
Cato

 

Quote   Quote: Originally Posted by schwim View Post
Quote   Quote: Originally Posted by Cato View Post
I would think if you unistalled CCC through the Control Panel then downloaded the drivers only from AMD, without the Catalyst Control Center, you would be able to then install them.

I personally don't have a need for CCC, so I just get the stand alone drivers when I update them.
Hi there cato and thanks for the help.

I am only allowed the option to "repair" the CCC install via "remove software". I can't find any way to actually uninstall the application. I found this same problem on my brother's computer as well. In fact, his CCC install also errored out upon startup.

I tried the standalone version first as well, since I don't like the bloat("play lotro free!!!!"), but when that didn't work, I went with the whole package, in hopes that it would get me an updated driver.

So, I'm out of ideas on getting an up-to-date driver on this computer.

thanks,
json
Are you downloading it from here: http://www.amd.com/us/Pages/AMDHomePage.aspx ?

I've never seen the bloat that you're talking about at anytime. It's either something new on that site, or there is something weird going on here. In fact, I'm going to go download the latest version now just to see.

I'll be checking back.


My System SpecsSystem Spec
.
30 Jan 2011   #12
Cato

 

Okay, downloaded the latest driver and installed it. I don't mean to sound condescending here, but only showing you the steps I went through while uninstalling from the Control Panel. If you double click ATI Catalyst Install Manager you will go to the first Capture. Click to Uninstall Manager, then the next screen click on Custom. You will then be given options of what to uninstall, which should be everything that shows up.

When you install your latest driver, click Custom again so you can select what you want to install. Here's where the bloatware comes in that you were talking about. In my case it has an option to install a trial version of Lord of the Rings. I've de-selected it so many times I had forgotten about it. If you don't do the Custom install, it, or I guess in your case the Lottery thing, will be installed.

I used to run Driver Sweeper more than I do these days. AMD has begun cleaning up after themselves more than they did when it was just ATI, so I don't really feel it's necessary anymore.

Try to remember to create a restore point before you start all this. At least you can go back to where you are right now if something doesn't go right.

Hope this will help. If not, just keep asking and someone will surely come through for you.

EDIT: If you notice in the second snip there is an option to Express Uninstall ALL ATI Software. If you uninstalled from the Control Panel this isn't necessary. I usually prefer to use the Control Panel to uninstall anything.


Attached Images
ATI drivers refuse to install-capture.jpg ATI drivers refuse to install-capture2.jpg ATI drivers refuse to install-capture3.jpg 
My System SpecsSystem Spec
30 Jan 2011   #13
sreedhav

MS Windows 7 Home Premium 64-bit SP1
 
 

Dear schwim,
I have read the query you posted and the many educative responses you got! So, i went Googling as to "what is the proper procedural steps to be followed when installing ATI drivers"!

I implore you to kindly read this article :
How to Completely Remove ATI Drivers | eHow.com
I knew from your first post that you know what you're doing, except for this one step:
QUOTE "Download and run the ATI Driver Uninstall application to remove any registry keys that the drivers may have left behind in the System Registry. Reboot the computer in Safe Mode and attempt to install the new drivers for the video card." UNQUOTE (courtesy the above link). Kindly look into it and see if it helps!


Hope is as vital as breath! You take away the very last teeny-weeny bit of hope from a person and that's it!


Best wishes,
DR.Sreedhav
PS: A small un-asked for advisePlease use Macrium Reflect (Free)to take backup and restore,before any such major changes! Website : Macrium Reflect FREE Edition - Information and download
Macrium Reflect - Blogs and News
My System SpecsSystem Spec
.

30 Jan 2011   #14
Zardoc

Windows 7 x64 Ultimate SP1
 
 

Go to catalyst in add remove select change in top menu and choose custom uninstall.

Mobile cats

ATI Catalyst

If you don't won't windows to install a default driver, right click computer, properties, hardware, deivce installation settings button, choose no, let me choose what to do and click last radio button, Never install driver software form windows update.

Check the lower box Replace generic device icons with enhanced.
My System SpecsSystem Spec
30 Jan 2011   #15
sreedhav

MS Windows 7 Home Premium 64-bit SP1
 
 

Trying to remove registry keys "safely" is uncharted waters for a non-Geek! In fact using either the free or the trial version of "Revo uninstaller" is better than the add-remove interface as the latter does not do a thorough job of removing the left-overs in the registry of the program!

kindly download the trial version (30 days) (if you have not done already) of the Revo-professional from : Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
You will find the ATI drivers there and click on "uninstall"! The one thing to remember "is place a tick mark"only on the highlighted black items as in this post and i can assure you an extremely safe and efficient way of getting rid of the old ATI driver lock, stock and barrel! I guess you will succeed! Create a system restore point before the surgery as is the norm!
Regards,
Sreedhav.

My System SpecsSystem Spec
30 Jan 2011   #16
Zardoc

Windows 7 x64 Ultimate SP1
 
 

Same keys are replaced with new install.
My System SpecsSystem Spec
30 Jan 2011   #17
sreedhav

MS Windows 7 Home Premium 64-bit SP1
 
 

These snapshots below of Nvidia drivers and Revo Professional uninstalling them is displayed. You will have to reboot to complete the process.
Regards,
Sreedhav


Attached Thumbnails
ATI drivers refuse to install-revo-1.png   ATI drivers refuse to install-revo-2.png   ATI drivers refuse to install-revo-3.png   ATI drivers refuse to install-revo-4.png  
My System SpecsSystem Spec
30 Jan 2011   #18
sreedhav

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by Zardoc View Post
Same keys are replaced with new install.
Dear Zardoc,
I too belong to the Rad,Mad,Dad squad and thank God,i realize it!
regards,
Sreedhav
My System SpecsSystem Spec
31 Jan 2011   #19
Zardoc

Windows 7 x64 Ultimate SP1
 
 

Latest cats don't override keys and still cause issues either by not displaying proper cat version or creating bsod. I stopped using Revo for a few years.

Here is a command line that works well to clean old ati files.

First you must remove latest drivers.

Right click computer, properties, hardware, device installation settings button, choose no, let me choose what to do and click last radio button, Never install driver software form windows update.

Check the lower box Replace generic device icons with enhanced.

Reboot and use gpucleaner command line (link below). You must run as an administrator for it to clean (Read instructions included)

Once finished, install new drivers


Attached Files
File Type: zip gpuclean.zip (13.3 KB, 31 views)
My System SpecsSystem Spec
31 Jan 2011   #20
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Zardoc View Post
Go to catalyst in add remove select change in top menu and choose express uninstall.
If I may please change that to custom uninstall, and only uninstall the video driver. If someone has an AMD chipset as in the case of schwim's Acer,

Acer Support: Acer Aspire 5251 Notebook Series Specifications

it will also uninstall the chipset drivers, which can lead to an unbootable OS. Just to give an idea as too what can be removed, this is everything that an express uninstall would remove on mine,

ATI drivers refuse to install-catuninstall.png


My System SpecsSystem Spec
Reply

 ATI drivers refuse to install




Thread Tools




Similar help and support threads
Thread Forum
Drivers - Install Vista Drivers on Windows 7
How to Install Vista Drivers on Windows 7 Often, especially on 64 bit systems, Windows 7 will not install Vista drivers correctly first time, due to it not reporting itself properly. You end up with XP drivers that don't work. This tutorial will show you how to fix that. When the Drivers...
Tutorials
Audio drivers refuse to install?
I was trying to fix a hardware issue with my computer (was getting BSODs). Now all my audio drivers are uninstalled and so are my CD/DVD drives! And guess what? Windows refuses to reinstall them! (all fail to install on a restart) And I quote: "Device driver software was not successfully...
Drivers
Annoying problem - COD4 patches refuse to install
Hi all. Yesterday I decided to revisit COD4 after some time not playing. I installed the game and it played fine, but I wanted the patches to get all the maps, updates and interconnectivity with other patched players (i.e. the vast majority). So I downloaded all the patches from gamershell and...
Gaming
Some Drivers refuse to Load?
Some drivers are not signed and Window 7 will refuse to load them. What to do? Turn on test signing which allows Windows 7 to load unsigned drivers. To enable this you have to open a command prompt as administrator and type the following command: C:\>bcdedit -SET TESTSIGN NO Norm
Drivers
ati drivers refuse to install
i am trying to install the ati drivers in windows 7 x32, but they refuse to do so. the hardware manager does not even show a display / graphics adapter i have a ati 4870 based card, i tried the vista + beta windwds 7 drivers neither worked
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:52.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App