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Windows 7: When I install my Graphic drivers my comp stops working??

24 Feb 2011   #21
kurt1212

Windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by alphanumeric View Post
OK, I thought you may have just installed it and were missing something in the process. I would shut it down and switch off the the power supply so it can't start back up by accident. Then remove the side panel and touch the power supply with one hand to discharge any static electricity on your body. Now re-seat ( remove and then re-insert) your video card, RAM modules, and any other add-in cards like sound cards and network cards. Check all your data and power cables to make sure non of them are loose. If there is a lot of dust inside you may want to clean that out. You can buy small cans of compressed air at Staples, Futureshop, etc for that. You can do it with a vacuum cleaner too if you are car full. Now leave the side panel off and power it up. Check to make sure all the cooling fans are working. Specifically the one on your video card and the one on your CPU heat sink.
All the fans work, I've tried re-seating the Ram but I'm not confident enough with computers to pull it out. 1) The Ram is really stuck in their and I'm not sure if I just pull it out with force or their is a switch. 2) The Graphics card is the same.


My System SpecsSystem Spec
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24 Feb 2011   #22
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Check youtube for video's on removing RAM and GPU. There are some little tabs you have to push down to release the RAM and GPU from their sockets, then they just slide right out with very little effort.
My System SpecsSystem Spec
24 Feb 2011   #23
alphanumeric

Windows 10 Education 64 bit
 
 

The motherboard manual will tell you, usually with pictures, how to install and remove RAM and add in cards.
My System SpecsSystem Spec
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24 Feb 2011   #24
kurt1212

Windows 7 home premium 64bit
 
 

ok im on my laptop, i've removed the ram, should I remove my Gcard then put them back in?
My System SpecsSystem Spec
24 Feb 2011   #25
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by kurt1212 View Post
ok im on my laptop, i've removed the ram, should I remove my Gcard then put them back in?
Yes. Then see if the problem is still present. Also does the PC start without grapics drivers? Do you get a screen image?

Thanks
My System SpecsSystem Spec
24 Feb 2011   #26
kurt1212

Windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Quote   Quote: Originally Posted by kurt1212 View Post
ok im on my laptop, i've removed the ram, should I remove my Gcard then put them back in?
Yes. Then see if the problem is still present. Also does the PC start without grapics drivers? Do you get a screen image?

Thanks
Yes, I go into device manager in safe mode then disable my Graphics Card completely by right clicking, restart it and it'll work while not in safe mode, however, if I run it while the graphics card isnt disabled, it'll do the black screen thing.
My System SpecsSystem Spec
24 Feb 2011   #27
sygnus21

Windows 10 Pro
 
 

I'm a little confused. Are you or are you not getting a display? When... Safe Mode, or Normal?
My System SpecsSystem Spec
24 Feb 2011   #28
kurt1212

Windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
I'm a little confused. Are you or are you not getting a display? When... Safe Mode, or Normal?
I get a display on Safe mode AND normal mode when I have my graphics card disabled in device manager, but when I turn my graphics card to Enabled in device manager I only get a picture in safe mode, if I start it without safemode with it enabled it just stays black after 'loading windows'
My System SpecsSystem Spec
24 Feb 2011   #29
sygnus21

Windows 10 Pro
 
 

Yeah, that sounds like a driver issue. Does that motherboard have an onboard video card?

BTW it REALLY would make life easier if you used the system specs section instead of just listing them on the first page. As you can see we're already on page 3 and I've had to visit page 1 several times to get a gist of what you have. Again.... help us help you.... please post your system specs in the appropiate place - systems specs

Thanks
My System SpecsSystem Spec
25 Feb 2011   #30
alphanumeric

Windows 10 Education 64 bit
 
 

I'd just like to confirm, is you monitor is currently connected to the add-in card?
My System SpecsSystem Spec
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 When I install my Graphic drivers my comp stops working??




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