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Windows 7: New HD 5770 in, PC does not boot

14 Apr 2011   #1
CreepinJesus

Windows 7 Ultimate x64
 
 
[Conclusion reached] New HD 5770 in, PC does not boot

Note: if you've found this thread searching for a fix, none was found. We came to the conclusion that the setup was incompatible.

Hi everyone,

We've just been upgrading a PC with a new power supply and graphics card. We went with a Thermaltake TR2 700W, and a Gigabyte Radeon HD 5770, respectively.

Upgrading one part at a time, I put in the new PSU and connected everything up - PC boots up, no problem.

However, upon switching out the GFX card, with the new one in the PC doesn't boot. It seems to be running normally (normal fan speed, etc.), but I'm unable to tell whether anything is booting as nothing shows on the screen (whether it's through DVI, HDMI, or VGA). There are no beeps or any other odd sounds coming from the motherboard, and I have made sure the card is connected to the power supply. With the old card back in, we get a normal boot-up.

I've looked around on the internet and I've seen the blame passed around to pretty much every component, so does anyone here have an idea of what could be wrong? Thanks.

Note: this is a fairly old (5-6 years) system - could it be that the motherboard/CPU (Intel Pentium D 940) just doesn't know how to play nice?


My System SpecsSystem Spec
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14 Apr 2011   #2
Zepher

Windows 7 Ultimate 64bit
 
 

It's possible that you received a faulty card. Is there another PC that you can test the card in?
My System SpecsSystem Spec
14 Apr 2011   #3
sygnus21

Windows 10 Pro
 
 

Could you give us the specific model of your motherboard?

Also are you sure you're hooked up the the new card? Just making sure.

BTW is this a desktop or laptop? Sorry but your system specs read like a laptop.
My System SpecsSystem Spec
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14 Apr 2011   #4
Zepher

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Could you give us the specific model of your motherboard?

Also are you sure you're hooked up the the new card? Just making sure.

BTW is this a desktop or laptop? Sorry but your system specs read like a laptop.
I can't see how you would stuff a 700watt PSU and a video card into a laptop.
He says it's a Pentium D based PC.
My System SpecsSystem Spec
14 Apr 2011   #5
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Zepher View Post
Quote   Quote: Originally Posted by sygnus21 View Post
Could you give us the specific model of your motherboard?

Also are you sure you're hooked up the the new card? Just making sure.

BTW is this a desktop or laptop? Sorry but your system specs read like a laptop.
I can't see how you would stuff a 700watt PSU and a video card into a laptop.
He says it's a Pentium D based PC.
Obviously

Still his system specs says laptop

Unless I missed that mobile graphic cards went into PC's - as well as Intel P8700's

At any rate the question was more to do what's posted in his system specs
My System SpecsSystem Spec
14 Apr 2011   #6
CreepinJesus

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Quote   Quote: Originally Posted by Zepher View Post
Quote   Quote: Originally Posted by sygnus21 View Post
Could you give us the specific model of your motherboard?

Also are you sure you're hooked up the the new card? Just making sure.

BTW is this a desktop or laptop? Sorry but your system specs read like a laptop.
I can't see how you would stuff a 700watt PSU and a video card into a laptop.
He says it's a Pentium D based PC.
Obviously

Still his system specs says laptop

Unless I missed that mobile graphic cards went into PC's - as well as Intel P8700's

At any rate the question was more to do what's posted in his system specs
Sorry - this is a different PC to the one listed in my specs!

Pretty sure I hooked it up correctly! :P The motherboard is a Asus P5LP-LE, kitted out with 4GB DDR2 RAM (4x 1GB).

I will try it in my HTPC a bit later to see if it's the card.
My System SpecsSystem Spec
14 Apr 2011   #7
sygnus21

Windows 10 Pro
 
 

Ok based on what you posted - this looks like your board? - Motherboard Specifications, P5LP-LE (Limestone) - HP Customer Care (United States - English)

If so, make sure the ATX12V 4-pin connector is connected.

Also what cable are you using on what monitor?
My System SpecsSystem Spec
14 Apr 2011   #8
CreepinJesus

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Ok based on what you posted - this looks like your board? - Motherboard Specifications, P5LP-LE (Limestone) - HP Customer Care (United States - English)

If so, make sure the ATX12V 4-pin connector is connected.

Also what cable are you using on what monitor?
Yep, that's the one. Cables connected - it runs fine with the old card.

I tried with DVI > VGA, and an HDMI cable, both to an Acer LCD TV (AT 2720, I believe).
My System SpecsSystem Spec
14 Apr 2011   #9
PooMan UK

Windows 7 Ultimate 64bit
 
 

Are your BIOS settings set correctly as your mainboard has an integrated VGA (try turning the pc on with the new card plugged in but plug your screen into the the onboard VGA) this will tell you which option the bios is using you might have to change it from auto to pci-e or something along these lines
My System SpecsSystem Spec
14 Apr 2011   #10
Commodore Pet

Windows 7 Home Premium 64 bit SP1
 
 

My MSI 5770 Hawk had to be installed in a machine with a newer 2.1 PCI-E slot not the older 2.0 PCI-E slot.

I tried to install it in my older machine and the machine would not boot with it installed but booted fine with my older graphics card. You may have the same problem.

I will see if I can find anything on your card.
My System SpecsSystem Spec
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 New HD 5770 in, PC does not boot




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