Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: can't open (ATI) CCC. after update windows

19 Apr 2011   #1
Agung

Windows 7 Home Premium x64
 
 
can't open (ATI) CCC. after update windows

i can't open my ATI Catalyst Control Center anymore since i update my windows 7 to SP1.
it got eror and program closed after i'm update the windows, after i download newest driver at AMD web, nothing happen after i click the CCC..
can anyone help me?
because now the graphic not work at full performance, like the anti aliasing seem off when i try to gaming.


i use laptop Acer aspire 4745g
windows 7 home premium SP1 x64
ATI Mobility RADEON HD 5470, 512 mb


My System SpecsSystem Spec
.
19 Apr 2011   #2
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

You need to uninstall all old drivers, and then reinstall.

This usually works; Guru3D - Driver Sweeper

Regards....Mike Connor
My System SpecsSystem Spec
19 Apr 2011   #3
smarteyeball

 
 

Just a heads up, the latest version of Driver Sweeper is no longer hosted at Guru3D.

Get the latest from the developers site:
Phyxion.net - Driver Sweeper

Remove ATI Catalyst Install Manager via Control Panel\Programs\Programs and Features

Reboot into safe mode, run driver sweeper, select analyze/clean the ATI entries only.

Boot normally and re-install the proper drivers.



The issue occurs because the WHQL drivers via Windows Update don't work with the installed version of an older Catalyst Control Center. It's better to download video drivers separately and not use WU for this reason.
My System SpecsSystem Spec
.

20 Apr 2011   #4
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by smarteyeball View Post
Just a heads up, the latest version of Driver Sweeper is no longer hosted at Guru3D.

Get the latest from the developers site:

Thanks for the Information.

Regards....Mike Connor
My System SpecsSystem Spec
20 Apr 2011   #5
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Not surprised you're having problems with the driver from AMD as from what I can find about your laptop, it uses switchable graphics. That means it uses the Intel graphics for low power use and only uses the AMD graphics where it is needed (games, etc). Also from the release notes for the driver from AMD,

AMD Catalyst

Quote:
The following notebooks are not compatible with this release:
  • Any notebook launched after this driver release
  • Switchable Graphics enabled notebooks using Intel® chipsets.
  • Toshiba® notebooks (please contact the notebook OEM for driver support for these notebooks)
  • Sony® VAIO® notebooks (please contact the notebook OEM for driver support for these notebooks)
  • Panasonic® notebooks (please contact the notebook OEM for driver support for these notebooks)
which basically means you can only use the driver(s) provided by Acer as they have been modded to work with the switchable graphics. It also requires having the driver for both installed for either to work properly.
My System SpecsSystem Spec
Reply

 can't open (ATI) CCC. after update windows




Thread Tools




Similar help and support threads
Thread Forum
IE 11 Won't open new window after windows update.
Hi, I have a customer who let me know after about 6 or 8 months (sigh) that after a Windows update, his IE11 stopped opening up a new window when requested to do so. I have tried uninstalling IE11, after trying to reset all of his settings in the advance tab. This uninstall worked as I was then...
Windows Updates & Activation
Windows Update will not open.
I can't seem to find anyone else that has my particular issue after nearly an hour of Googling... I am the night shift IT tech at my place of employment and have been assigned the seemingly easy task of running Windows updates on several of the network video recorders (NVR) at branch locations....
Windows Updates & Activation
Cannot open Windows Update - Error 0x8007277a:
I am new to this forum so I'm sorry if this is posted under the wrong topic. Error 0x8007277a: The Requested service provider could not be loaded or initialized. I tried to run Windows Update and it would not open. I then checked services.msc and it wasn't running, when I click 'Start' I...
Performance & Maintenance
Can't open Windows Update
Hello All, I'm having problems and I believe they are all related, I'm stuck. From the control panel, Windows Update and Windows Firewall will not open at all. I click on them and I get nothing. Also, Whenever I try to right click on a folder on the desktop I get the "Windows Explore has...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 18:34.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App