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Windows 7: Tried to update graphics card driver, now opengl is broken

18 Jun 2011   #1

windows 7 64bit
Tried to update graphics card driver, now opengl is broken

I have a Radeon HD 5870, windows 7 64bit. I have been experiencing a crash in the game Minecraft when I play with the 'fancy' graphics setting. I wanted to try to fix this, and someone suggested I update my graphics card driver.

I went to the site for downloading Radeon standalone drivers and downloaded the installer "11-6_vista64_win7_64_dd.exe" and ran the installer. It blue-screened halfway through, and my computer rebooted.
The display driver was borked so I tried downloading the full Catalyst installer next "11-6_vista64_win7_64_dd_ccc_ocl.exe", and ran that exe. It extracted to my C drive but never continued the installation. SO I navigated to the folder on C that it had extracted to and tried running "Setup.exe" there.

I got this Error: "C:\ATI\Support\11-6_vista64_win7_64_dd_ccc_ocl\Setup.exe has failed to start because its side-by-side configuration is incorrect."

So then I followed the instructions to completely remove the ATI drivers, and restarted, but the Setup.exe in the exe installer still didn't run, still gave the same "side-by-side" configuration error.

I emailed AMD's tech support, they just said "use the old drivers, maybe there will be a new driver next week" (REAL helpful) so I dug out my old graphics card instal cd and ran the old installer. Which worked EXCEPT now when I try to run Minecraft it says it can't "find an Opengl accelerated card" or something.

So reverting to the old driver works except for Opengl which I need to play Minecraft which was the whole point of running the updater in the first place.

TL;DR: So basically I tried to update my driver and it completely broke Opengl.

Any ideas on what I can do to get OpenGL working again?
I tried, it mangled Minecrafts graphics into garbage, so that doesn't work.

I can't even try to run the ATI installer again because it always says "side-by-side configuration" error.

Any advice on what I can do?

My System SpecsSystem Spec
18 Jun 2011   #2

Windows 7 Ultimate x64

You can try removing the drivers by booting up in safe mode and running Driver Sweeper to remove the AMD graphics drivers.
My System SpecsSystem Spec
18 Jun 2011   #3

windows 7 64bit

Quote   Quote: Originally Posted by Zen00 View Post
You can try removing the drivers by booting up in safe mode and running Driver Sweeper to remove the AMD graphics drivers.
Thank you, this worked! Although I am using 11.5 version of catalyst now but it works so I won't complain.
My System SpecsSystem Spec


 Tried to update graphics card driver, now opengl is broken

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