I don't get it.
I allways used to remove the old ccc suite/driver and install the new one.
This time,witk my ati hd radeon 5770 ,ccc version 12.1 i can't find a listing of the installed driver and can't remove it.
And yes indeed when i start the setup.exe out of the C:/.. folder it hangs...over and over again.
I can't: repair,remove,install the damn thing!!
Some help please??
First, you would normally uninstall the driver software using the AMD Catalyst Install Manager.
Start -> Control Panel -> Uninstall a program
Wait for the installed program list to populate and then select the "AMD Catalyst Install Manager". Then right-click and select "change". Click NEXT, and go through the uninstall manager dialog wizard.
My own experience with this is that it's unreliable. Trying to install the next version of CCC/drivers doesn't necessarily work successfully, I don't really know what got uninstalled and what got installed, etc., etc.
I much prefer to remove EVERYTHING ATI-RELATED when I plan to move to a new CCC/driver installation package (e.g. 12.4). I have a simple setup, so this is not a problem. The Windows desktop shortcut arrangement is retained by Windows, for a given screen resolution/refresh combination so as soon as I finish installing the new CCC/driver package and re-set my 2-desktops and resolution/refresh, my old Windows desktop icon shortcut and taskbar arrangement will reappear. spontaneously.
So... I actually NEVER use this "install manager" approach to uninstall. It's not worked dependably and reliably for me ever since it was first brought out by ATI a while back, and I just don't want to fight with it.
Instead, I simply use "Driver Sweeper". All it takes is to check the "AMD Display" box, push the "ANALYZE" button, and then push the "CLEAN " button. Then re-boot, and EVERYTHING AMD IS GONE (at least relating to video drivers, CCC and Install Manager). If you also have AMD TV tuner cards those drivers are NOT removed, but remain installed (although you obviously should not be trying to use your TV tuner cards until you finish installing the new CCC/driver package).
After you reboot, you will be back to Windows video generic driver support for your VGA devices. Now you should be able to run the SETUP from the new ATI CCC/driver package and it will work perfectly.
That's just my suggestion.
Thanks for your quick response dsperber,
but exactly what you describe i am trying to do.
The problem is,that the installation doesn't appear in any programm..certainly not in Start->Control Panel->Uninstall..
I suspect..,well i'm pretty sure,that it's connected with a faulty installation of network 4,which i fixed already.
Now when i try to uninstall by the contol manager it just crashes...
Well,i'll give driversweeper a chance.
Thanks.
Really? You don't see the AMD Catalyst Install Manager in the list of installed programs in Control Panel?
That seems impossible if a proper ATI installer file for CCC/drivers was run to install your current drivers. The ATI Install Manager has been part of that package for probably a year or more. In fact it's "grayed out" as a feature you can opt out of in the custom install path. There's no way to not get it installed.
This has been completely successful for me. Removes EVERYTHING ATI-related, everywhere. When you reboot you will be back to "virgin".Well, i'll give driversweeper a chance.
Then you should be able to run a brand new freshly downloaded 12.4 installer file for CCC/Drivers and it should work.
Fingers crossed.
I had issues with 12.4 as well. Many others are also having problems with 12.4 Driver sweeper only complicated these issues because now I had to uninstall and reinstall net framework 4.0 (win 7-64)
After that the installation succeeded however CCC reports that I still only have 12.1 installed even though Device Manager reports that I have the correct driver for 12.4 (driver 8.961.0.0)
Odd I like never have problems with CCC amd driver updates and this update is running just fine on my rig
I just slapped a 2 year old 5770 back in my old rig it fired up and installed drivers flawlessly
Maybe your card is starting to show it's age j/k
You should have just installed over it if you didn't have issues before maybe a driver roll back then installing the last good driver could fix it and just wait for a newer 12.v driver
I am just going to dive in here and offer an alternative that worked for me.
(basically Driver Sweeper did not "help", so I tried a similar alternative program--which did the trick.)
History:
I was having all sorts of problems with the 12.3 drivers. I tried loading, reloading, even tried to go back to previous drivers. I still had various issues and problems with the drivers that I could not get rid of. I decided to go the nuclear route and I used Driver Sweeper to remove everything AMD, hoping to start over (my intention was to go back to the 12.1 drivers and just wait for the 12.4 version to be released). After using driver sweeper, I was able to load the drivers and they worked fine...but the CCC would not load, and kept crashing (without comment) every time I tried to start it. I just left things alone and decided to wait for the 12.4 drivers.
[addendum: Shamefully, I forgot about a previous post I had made that had a solution for the specific problem of the CCC not running properly. If any of you have that particular problem, this link ATI Catalyst Control Center wont open will give you some backround and a way to solve your problem Long Live Sevenforums !!!]
I did some extensive searching and found many others having similar sorts of problems.
Here is the solution that worked:
(prior to proceeding, make sure you have the desired new AMD drivers downloaded (only) to your computer)
1. Download and install DriverCleaner pro (freebie--I Love Google !!) newest version you can find.
2. Disconnect from the "net" (I just pulled the LAN cable from my router..easy for me to unplug and replug)
This is a must do, otherwise when you reboot windows updates the drivers for you. (just do it !!)
3. Uninstall your AMD catalyst drivers (If you cannot uninstall, skip this and go to next step)
4. Reboot into safe mode
5. Run DriverCleaner pro and check the Remove AMD Options (I checked everything AMD)
6. note: you computer is still disconnected from the internet
7. Reboot normally into Windows (windows will load only the minimal drivers..which is what you want)
8. Now run the installer for the AMD drivers you want, the way you want.
9. Reconnect to the internet (plug it back in..or whatever), and REBOOT.
After I did the above steps (and installed the 12.4 drivers) all of my driver "issues" RESOLVED.
(It should have worked using Driver Sweeper--it also removes all the driver traces, but that particular program did not fix things for me)
I do not want to get into why one program worked, when another program (which should have the same effect did not). As pretty much everyone has slightly different hardware/software setups, I am only interested in offering alternatives that might solve problems. If Driver Sweeper worked for you GREAT, If Driver Cleaner Pro worked..GREAT...bottom line:
It is NICE to have OPTIONS. (that work)
Anyway, Hope this helps someone else out. I know how much of a pain it is trying to research these sorts of problems and randomly trying different solutions.
Last edited by LPDad; 05 May 2012 at 06:41. Reason: make a correction
Lucky that is all it took. Have seen just far too many reports over the years from programs like Driver Sweeper where it took a complete re-install of Windows to repair the damage that it did. I cringe every time I see someone recommend a person use it without also pointing out the dangers of it, and telling them to make sure they have a solid backup image (or at least a restore point) just in case. One reason you will never see me recommend using it.
Then we are odd together. All I do is just install over the top and let the AMD installer deal with the uninstall and re-install of the new driver.
Yeah I found driver sweeper to be good but If you can get along with out it probally better off
Driver sweeper actually should be a last resort if anything being installed failed
Just to use it to use it not worth doing
I find people doing more damage with there system useing catchy tools they don't really understand sometimes it helps to read the full story on the uses or you may end up Reformatting and that won't be by choice out of frustration
