Asus EAH4870 X2 artifacts

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  1. Koyfo
    Posts : 38
    Windows 7 Ultimate SP1 x64
       New #1

    Asus EAH4870 X2 artifacts


    Hi guys.

    For the last 3-4 days i have a problem with my graphics card (?) maybe. Sometimes from boot, sometimes when the screen resumes after a 30 minute inactivity sleep artifacts.
    Check the video to understand better (it's from a resume from idle switched off screen).



    I will try to capture a video from cold boot if i get artifacts (it's random :/).


    Also a screenshot from ATITool.



    Any ideas except changing the GPU with a new one?...

    If you need any info, ask me!
    Last edited by Koyfo; 12 Oct 2011 at 16:34. Reason: title
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  3. stormy13
    Posts : 6,879
    Win 7 Ultimate x64
       New #2

    If it is happening at bootup, then it is the card and not Windows or the drivers as they haven't loaded yet. First thing to do if you haven't is to make sure that the heatsink and fan on the card are dust free, as that can and will cause the card to overheat.

    If it is dust free and still happening, then about the only other option is to start looking at a new card.
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  4. Koyfo
    Posts : 38
    Windows 7 Ultimate SP1 x64
    Thread Starter
       New #3

    The whole unit was cleared a month ago with pressurized air so i have no dust inside. I will try to stress it to 100% with Crysis to chech if artifacts shows up.

    Edit: Screenshot with temperatures

    Last edited by Koyfo; 12 Oct 2011 at 17:31.
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  6. Koyfo
    Posts : 38
    Windows 7 Ultimate SP1 x64
    Thread Starter
       New #4

    Video from boot with artifacts



    Some temperatures with crysis at almost full details, full cpu & gpu usage.


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  7. Beta
    Posts : 410
    Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
       New #5

    I have the same issue on my grandparents compute. It is a Dell 8200 with a AGP ATI 9550 and on the top it does what you see. The when the login screen pops up its fine.

    I once had a Sapphire 4870 x2 since it came out and I sold it about 2 months ago when I built my new system. I had taken the whole card apart and reapplyed the thermal paste once a year. It seemed as the months went by the temps would slightly go up untill at the end of the year it was 10C higher then I would reapply the paste and I would be good for a year.
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  8. Koyfo
    Posts : 38
    Windows 7 Ultimate SP1 x64
    Thread Starter
       New #6

    Beta said:
    I have the same issue on my grandparents compute. It is a Dell 8200 with a AGP ATI 9550 and on the top it does what you see. The when the login screen pops up its fine.

    I once had a Sapphire 4870 x2 since it came out and I sold it about 2 months ago when I built my new system. I had taken the whole card apart and reapplyed the thermal paste once a year. It seemed as the months went by the temps would slightly go up untill at the end of the year it was 10C higher then I would reapply the paste and I would be good for a year.
    Just ordered this one Arctic Silver Incorporated - Céramique 2

    I hope the trick will do the job. But i don't think so that it is a temprature problem, it is more like a random one.
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  10. Beta
    Posts : 410
    Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
       New #7

    Just take your time to do it right. Don't rush it and make sure you put the paste on the GPU chip its self and the heat sink.
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  11. Beta
    Posts : 410
    Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
       New #8

    Watching the video agian I got a idea. Just for fun try reseating the GPU in PCIe 3. Also try another power rail on your PSU. Post what happens.
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  12. Koyfo
    Posts : 38
    Windows 7 Ultimate SP1 x64
    Thread Starter
       New #9

    Just changed the GPU from PCIe slot 1 to slot 2. I couldn't try it to slot 3 because of midi tower free space , even in slot 2 it was hard cause of the upright sata ports. Anyways, i booted up 3-4 times in slot 2, tested with atitool and no artifacts so far :).
    Afterwards i moved the GPU back to slot 1, and again no problems...
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  13. Beta
    Posts : 410
    Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
       New #10

    Slot 3 is a x16 lane on your MB. Slot 2 is only a x8 lane.
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