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#11
I won't say I am sure, but I am fairly sure the video goes through media player on those programs.....It is a media player code in any case....
I've never had a Intel video go bad...(although you could argue that it's bad from the factory).....Since you have tried drivers the next step from there is a video card....
For that use the program above..... fill in all the spec's(if you fill them in under your profile they are always there), then open the case and identify the power supply, including wattage and the brand name..... Also mention if its a tower or slim line case....Then giving your budget and what you use the card for watch the suggestions pour in.
However a 580GTX wouldn't fix your problem if it's a media player problem