Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: White screen of death

17 Dec 2011   #1

Windows 7 Home Premium 64-bit
White screen of death

So my friend has a computer with vista and was running alright until one day it started up with a completely white screen from boot and that is all it shows now. It's a Toshiba and has a horrible copy of Spysweeper AV that is perpetually hung. Virus? possible. How can I save it?

My System SpecsSystem Spec
17 Dec 2011   #2

Windows 7 Pro x64

Can he boot into BIOs or is the screen white from the time he hits the power. Try the montior on a different pc to rule out the monitor as the problem.
My System SpecsSystem Spec
17 Dec 2011   #3

Windows 7 Home Premium 64-bit

Yeah it's white from the time the button is hit. haven't tried another monitor yet. Will do that, and report back.
My System SpecsSystem Spec

18 Dec 2011   #4

Windows 7 Home Premium 64 Bit

try the following:
1. Shut down and turn off the computer.
2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
3. Hold down the power button for 30 seconds to clear the software connections between the BIOS and hardware and clear any corruption in the temporary memory.
4. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall.
5. Turn it on to reinitialize the software connections between the BIOS and hardware.
6. If it now starts, do steps 7-9. Otherwise, report back.
7. Go into your BIOS and load default settings to clear the CMOS memory.
8. Save Settings and exit the BIOS.
9. Run 1-5 again to reset software connections between newly reset BIOS and hardware.

The above has been known to fix issues similar to the one you are describing. Good luck!
My System SpecsSystem Spec

 White screen of death

Thread Tools

Similar help and support threads
Thread Forum
Stuck on black screen of death, after blue screen of death
In need of serious help.* To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said...
General Discussion
YouTube keep getting white screen of death
I'm new to any tech support site, so please forgive me if this has been addressed already. I've spent quite a while looking for this problem before starting this thread. Several months ago soon after a Flash update I started having videos either go straight to the wsod or play for a short time then...
Browsers & Mail
White screen of death
Hi all, I was having a problem with coloured crash screens a few weeks ago. I thought the problem was fixed but now my system keeps freezing and i have to hard reboot it. I've installed a new graphics card but that didnt help. It happens randomly. I ran malwarebytes and it didnt find anything. ...
BSOD Help and Support
White screen of death!
As you guys know, I rarely shutdown my computer, just let it go to sleep. My daughter was browsing the web and complaining about how it is not loading pages, or loading them SLOWLY when the screen went white! She didn't click anything, she was facing away from the computer when it went...
Browsers & Mail
white screen of death
hi i have a windows 7 home prem OA everytime i start it up it gos to white screen i tried Ctl+Alt+del and ctl+Alt+esc but nothing works i really need help so i will be able to play with my friends again any solutions would be helpful and can AVG also be the proplem?
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:40.
Twitter Facebook Google+