HD5450 Triple Monitor Support Problem

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  1. Posts : 9
    Windows 7 professional 64bit
       #1

    HD5450 Triple Monitor Support Problem


    I recently upgraded my Graphics Card to a Radeon HD 5450 with Triple monitor support,
    it has 3 outputs 1-DVI ,,1-VGA,, 1-Display port hooked up to 3 monitors, 2 samsung 19" wide screens and a I-INC 25" widescreen... Currently i have the 25" in the middle with a 19" on either side,, The Problem is when i go to extend the desktop in the Appearance box, and click apply i get a error ( Unable to save Display settings ) it will let me use that monitor i couldn't extend only if i disable another display first (IE: my main monitor) all the drivers for monitors and card is up to date,,

    25" plugged in with a Display Port to HDMI adapter
    19" plugged in with a Standard VGA cable
    19" plugged in with a DVI cable

    AND I'm about to pull my hair out on this, any input would be greatly Appreciated.
      My Computer


  2. Posts : 966
    Windows 7 Ultimate 64-bit
       #2

    What I would do first is clear out the multiple-monitor setting by switching to just one monitor, restarting that way, and re-apply the desktop extension.

    When you click "Detect" does it give you all three screens to work with, at least?
      My Computer


  3. Posts : 9
    Windows 7 professional 64bit
    Thread Starter
       #3

    Yes it shows the 3rd monitor when i hit detect,, I will try to restart with just the one monitor and attach one at a time to see if it works

    Thanks
      My Computer


  4. Posts : 3,187
    Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
       #4

    If the Display Port adapter is not of the "Active" variety you'll never get all three working. Is your adapter on this list?

    AMD Eyefinity Validated Dongles
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  5. Posts : 9
    Windows 7 professional 64bit
    Thread Starter
       #5

    Yea i think that's the problem, the display port i have is DP-HDMI i got off Amazon for like 20$ and it works fine as I'm using it now with a dual monitor configuration, so i need to get the right dongle to use all 3?,, as i understand it u need to have a passive DP configuration for using more than 2 monitors on the same card
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  6. Posts : 3,187
    Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
       #6

    Mundle101 said:
    ...so i need to get the right dongle to use all 3?...
    Yes.

    ...as i understand it u need to have a passive DP configuration for using more than 2 monitors on the same card
    Exactly backwards. Passive Display Port works with one or two monitors. The only way to get the third working is with the Active dongle.

    If I sound very sure of myself it's because I bought a new XFX 6870 and a third monitor two days ago. The box for the video card said it had two Display Port connectors, so I bought an AMD-Certified DP-to-DVI dongle. Unfortunately, the Display Ports on the card are of the Mini Display Port variety and my dongle was the regular type. No one seems to stock such a critter as the Mini DP-to-DVI locally so I took a chance on a passive dongle. Everything I had read told me it wouldn't work - and it didn't. I had the same result as you: I could get any two monitors I wanted to work, just not all three at the same time.

    I almost jammed my 4870 card back in there out of frustration, but my PSU would be pushing its luck with two video cards in it. I ended up ordering one of these from Amazon:

    Accell B087B-006B UltraAV Mini DisplayPort to DVI-D Single-Link Active Adapter ATI Certified (Black)

    Amazon.com: Accell B087B-006B UltraAV Mini DisplayPort to DVI-D Single-Link Active Adapter ATI Certified (Black): Electronics

    Now I'm just waiting for it to be delivered... :)

    EDIT: See Post #4 for the link to AMD/ATI certified dongles if you don't want to get the one linked above. :)

    EDIT (AGAIN): For some strange reason, the link to the AMD/ATI certified dongles includes some Passive ones. GET THE ACTIVE!!!
      My Computer


  7. Posts : 9
    Windows 7 professional 64bit
    Thread Starter
       #7

    Thanks for your Help i never heard of a display port till recently, Ive got the right one shipping soon..
      My Computer


  8. Posts : 966
    Windows 7 Ultimate 64-bit
       #8

    Mundle101 said:
    Thanks for your Help i never heard of a display port till recently, Ive got the right one shipping soon..
    Let us know if it works!
      My Computer


  9. Posts : 3,187
    Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
       #9

    jelyman said:
    Let us know if it works!
    Definitely do that - this thread will almost certainly be helpful to someone else, too. :)
      My Computer


  10. Posts : 966
    Windows 7 Ultimate 64-bit
       #10

    profdlp said:
    jelyman said:
    Let us know if it works!
    Definitely do that - this thread will almost certainly be helpful to someone else, too. :)
    Helpful to me. I got a graphics card with DP today and didn't know about active/passive dongles.
      My Computer


 
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