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Windows 7: Reinstalling Graphics Drivers Problem

05 Mar 2012   #11

Windows 7 Home Premium 64 bit + Ultimate 32 Bit + Starter Edition

Quote   Quote: Originally Posted by chris1neji View Post
Air Display Support Software for Windows description, Peripherals Downloads List By 30 Day Change | PCWorld | PCWorld

Is this the tool?

I think we should isolate the problem by NOT installing the extra software at the moment.
If you have done so please uninstall it.
It seems to me that your trying to use both your ONBOARD graphics and your PCI-E Graphics card. You can only use one. I recommend you use the ATI 5650 as it is not integrated. Integrated are really slow and are not that great.

You will need to download ATI 5650 drives and saved them. Uninstall Intel graphics completely from device manager. Reboot, enter your bios and disable integrated/onboard graphics.
Save and exit.

Check device manager if the error continues please install the downloaded drivers
yes .. that's the tool
i don't have anything installed .. 1 hour ago i did another factory restore and it's still the same ...
can u tell me exactly where to get the drivers for the ati 5650 please? i would very much appreciate it

My System SpecsSystem Spec
05 Mar 2012   #12

Windows 8 64 bit PRO

Sorry I just realized that you had a laptop, and that you were indeed running TWO different display drivers at ONCE. This is very rare.

See if this does anything they are drivers for intel Onboard graphics, Lenovo does not supply any drivers for AMD

Intel Onboard Graphics Driver
34.2 MBWindows 7 64bit8.15.10.211916 Sep 2010
My System SpecsSystem Spec
05 Mar 2012   #13
Ivan the SoSo

windows 10 pro 64 bit

Quote   Quote: Originally Posted by chris1neji View Post
Sorry I just realized that you had a laptop, and that you were indeed running TWO different display drivers at ONCE. This is very rare.

See if this does anything they are drivers for intel Onboard graphics, Lenovo does not supply any drivers for AMD

Intel Onboard Graphics Driver
34.2 MBWindows 7 64bit8.15.10.211916 Sep 2010
Actually that is quite common now....not for your laptop model but useful general information about switchable graphics

Now this page is as close as I can get to you laptop drivers with the information in your system spec's some are right and some are for different models Lenovo Ideapad Support & downloads - Drivers & Downloads Pay attention to all the special notices....Make sure it's the right drivers....You may have to go into the bios to reset the graphics options....The system might resist installing the drivers
My System SpecsSystem Spec

05 Mar 2012   #14

Microsoft Community Contributor Award Recipient


Also found this AMD site for the ATI 5650. In the upper right corner there's a "Find a Driver" link with an autodetect capability.

ATI Mobility Radeon

One caution from personal experience. I was recently advised by Windows Update that a new driver was available for my Intel HD Graphics. After installing I started getting BSODs so I had to revert back to the previous version. I contacted Intel and they said they provide generic drivers to Windows Update and OEMs like Sony, Dell, Acer, etc. The OEMs are then free to customize the generic driver. Intel told me to always get new drivers from the OEM site and not from Intel or Windows Update because any customizations might make the generic driver incompatible.

So I guess it's possible that even a newer driver from AMD might be incompatible with your computer if Lenovo uses customized drivers. If you decide to try it, don't forget to make a new restore point before installing so you can roll everything back just in case.
My System SpecsSystem Spec
05 Mar 2012   #15

Windows 8 64 bit PRO

Thanks Marsmimar, i been reluctant to get drivers from both intel or AMD and been sticking with pure Lenovo.
I went to their site look up video drivers and offer only Intel, not a single AMD, it's listed but no download. Maybe the latest intel will fix it.

THANKS a lot Ivan, your post and information is quite useful
My System SpecsSystem Spec
06 Mar 2012   #16

Windows 7 Home Premium 64 bit + Ultimate 32 Bit + Starter Edition

thank you everyone for the help
i finally found the solution on another forum
some guy had modded a driver for the 5600/5700 series and my display driver is back and working
here are the steps :
Working Catalyst 11.2 Switchable Graphics Driver (64bit only)


UPDATE 30/3/2011 Another update, if I had of known it would be this quick, wouldn't have bothered with yesterdays, again this is just a HARDWARE ID update, this time for the acer laptops, so if your driver is already working, don't bother with this one.

UPDATE 29/3/2011 A new version, this one is only to include new HARDWARE IDs for the intel chipsets (as provided by users in the thread) there are no new versions of driver in this release (so if it's working for you, no need to upgrade).

UPDATE 22/3/2011 Success, new drivers uploaded with latest Intel HD drivers NEW INSTALL INSTRUCTIONS, EVEN IF UPGRADING, will now work on including the DEVICE_IDs people have provided in the below thread.

UPDATE 14/3/2011 Apologies for the delay, only have the chance to work on the drivers on my train rides to and from work, I have a beta version of the 11.2 and latest intel igfx drivers and switching software functioning, still have some bugs to sort out (HDMI audio) and driver signing is looking to be impossible as you have to modify the INF to much with the custom registry entries that whatever arbitrary signature boundaries microsoft sets on it's driver cat file are breached (I am still pondering how to solve this one)

1)If you have a 5600 or 5700 series card, It will now register as a 5600/5700 series card in device manager, this still should work fine as they both use the Manhattan driver variant , am working on a fix (see technical section)

2) The Intel driver is unsigned, so you will have to hit F8 every time you cold boot your PC and scroll down to Disable driver signature enforcement for the driver to work (See Technical Section for why and updates on the issue)
There are now two solutions to this issue:
1) Thanks to Black_ice_Spain for a solution if your willing to modify your boot partition.
2) Thanks to randomizer:
This works without having to press F8 on bootup to disable driver signing.
Go to the Start menu and type cmd.exe in the Search Bar. Right click on cmd.exe and choose Run as Administrator.
If you have the UAC turned on, choose Yes to proceed. Otherwise, you should see the command windows opened already. In the shell window, copy paste the following and hit Enter.
bcdedit.exe -set loadoptions DDISABLE_INTEGRITY_CHECKS
bcdedit.exe -set TESTSIGNING ON
After you reboot you will get a see a new stamp in the bottom right of the screen "Test Mode, Windows 7, Build 7600"
Now all of the unsigned drivers you have for x64 will work and load fine.

3) I have gotten as many Intel Graphics chipsets into v08 as I have the HARDWARE IDs for, please continue to let me know if I am missing yours.

I got sick of waiting on vendors to fix the abysmal situation of updating their outdated and buggy ATI Drivers for switchable graphics laptops ಠ_ಠ so I modified the current driver in 11.2 catalyst (8.821.0.0) to include the igfx proxy calls (Intel HD Graphics) which is what makes the older manufacturer drivers work properly. This download includes everything in the 11.2 64bit download (including CCC2) as well as the modified 8.821.0.0 driver and HDMI sound driver.
This was tested on my HP DV6 running Windows 7, a HD5650 and a full video driver wipe (including Intel HD drivers). So far has been stable on Borderlands and Battlefield BC2 with switchable graphics working fine.
Hope this helps out some of you that have found yourself in the same predicament. Please let me know of any bugs/issues that arise and I will attempt to address them (honestly my technical skill is just above that of a shaved monkey, it was just a text copy, pasta job to get the correct calls into the inf, then quite a few rounds of restore point testing before I got it working. So please bear with me.)


Previous Version:

1) Download and install Driver Sweeper from Guru3D and ccleaner

2) Open Control Panel -> Uninstall a Program and remove the following:

-ATI Catalyst Install Manager

-Intel Management Software

3) Reboot and mash F8 to enter safe mode.

4) Run Driver Sweeper and remove ATI drivers,

5)Open Control Panel -> Hardware and Sound -> Device Manager -> Display adapters, Make sure both graphics cards are showing as "Standard VGA adapter". If they still aren't, right mouse click on it and select "Remove"

6) Reboot, Mash F8 and select "Disable driver signature enforcment"

7) Run ccleaner and select the registry tab and clear the registry, repeat again as the first clean leaves orphaned activex objects.

8) Unzip and Install driver by running setup.exe in folder, reboot making sure you hit F8 on startup and select "Disable driver signature enforcment".

It would appear that the 5600/5700 cards are identified by their SUBSYSTEM ID rather than DEVICE ID, so it may be just a case of gathering the various subsystem ID's from known working drivers (as AMD/ATI provide zero documentation) and adding them to the driver, have not had a chance to implement this as it will break the driver for cards who's SUBSYSTEM ID I do not have.

The Driver Signature enforcement fix is currently impossible as the modified intel driver needs to reference ATI DLLs which break the driver signature, I currently don't see any way around this as I need a Microsoft signature to co-sign the new drivers which costs quite a bit of money (I see now why manufacturers don't bother to update their drivers).

When reporting an issue, please include in your report the Hardware ID of both your ATI card and Intel HD Graphics card. (By going to Device Manager, selecting the card and right mouse click Properties, go to the detail tab, select Hardware ID from the drop down box copy those numbers). Also a massive help for me would be a direct link to your last known working manufacturer drivers.

Make sure you are using just this driver and no other mod's on top as I currently do not have time to support them.
My System SpecsSystem Spec

 Reinstalling Graphics Drivers Problem

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