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Windows 7: GeForce GTS 240 update install failure

11 Apr 2012   #1
gogreen

Windows 10 Home, 64 bit
 
 
GeForce GTS 240 update install failure

Trying to update the driver. Windows listed the update first, but that update failed. The other Windows 7 updates were successful. I downloaded the driver from the nVidia site, and that failed, too. First I tried a standard update. Then I tried a custom update/clean install, and that failed. I tried deleting the nVidia folder first, and the update failed again. How can I perform a successful update? Thanks.




Attached Images
GeForce GTS 240 update install failure-update-error.png GeForce GTS 240 update install failure-update-error2.png 
My System SpecsSystem Spec
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11 Apr 2012   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

My suggestions would be to:
  1. Uninstall all NVIDIA software
  2. Download and run the System Updates Readiness Tool (SURT)
  3. Install any outstanding Windows updates
  4. Install nVidia graphics drivers
Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

If nVidia's driver version 296.10 fails again try an earlier one.
My System SpecsSystem Spec
11 Apr 2012   #3
gogreen

Windows 10 Home, 64 bit
 
 

OK, seavixen32, I'll try your suggestion. If 296.10 fails again and I need to go back to 285.62, can I do that by a) system restore with a restore point, or b) drilling down in the nVidia folder to 285.62's setup.exe file? Or either?

Thanks.
My System SpecsSystem Spec
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11 Apr 2012   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Unless you've already uninstalled 296.10, you should be able to roll back to 285.62 in device manager.

Failing that, you can download an older driver and save it, uninstall 296.10, and then install the older one.
My System SpecsSystem Spec
11 Apr 2012   #5
gogreen

Windows 10 Home, 64 bit
 
 

It worked! Thanks, seavixen32!
My System SpecsSystem Spec
13 Apr 2012   #6
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You're very welcome and thanks for the update.
My System SpecsSystem Spec
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 GeForce GTS 240 update install failure




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