Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Resolution stuck at 1080p; Resolution changed by game

03 Jun 2012   #1

Windows 7 Home Premium (64-Bit)
Resolution stuck at 1080p; Resolution changed by game

I have a Sceptre 32-Inch LCD TV (X322BV) and I use an ASUS GeForce 440 video card. I am connected to the TV using a top of the line HDMI cable that has ethernet built in. I was using this cable to connect my computer to the TV and it displayed fine at 1360x768. This was great for my games and all other programs I was using. I attempted to install a new game called Metro 2033 and when I launched the game, it must have detected that my system is really good and set to display the resolution in 1080p. Now my TV does not support this display and now won't show anything except in safe mode, where the resolution is set to 1024x768. I am just not sure of how to get the computer to now NOT display in 1080p when I boot up windows normally. I have tried using the F8 menu to reset the resolution and everything. I am a competent computer tech who has much knowledge. However, I am just not sure how to change a resolution when you can't even see the screen and you can't see the screen because you can't change the resolution. It's a catch-22. I will never understand engineers or programmers in the least. PLEASE HELP! I have even hooked it up to a 1080p TV and turned the resolution down but when I hook it back up to the 720p TV the settings are still set at 1080p for some reason. It's like whatever display it's connected to, that's what settings it's going to use automatically. I am just out of options except for a re-format. PLEASE HELP!

My System SpecsSystem Spec
03 Jun 2012   #2

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM

Before I re-install the OS I would try this:
  • Boot up in Safe Mode and log in with an Admin account.
  • Uninstall the Device and Driver for the Video Card (see link below).
  • Re-boot in Normal mode, and Windows should detect and re-install the device.
  • Go from there to update the driver as needed.
Uninstall Device and Device Driver - Vista Forums

If that one game is the problem, I'd uninstall it or search for answers how to configure it to not cause the problem.

I also suggest learning System Backup Imaging, so going forward you can easily recover from problems without re-installing the OS and all programs.

Backup Complete Computer - Create an Image Backup
Imaging with free Macrium

Hope this helps,
My System SpecsSystem Spec
03 Jun 2012   #3

Windows 7 Home Premium (64-Bit)

I have already tried a complete clean install of the drivers. It is almostp as if the last resolution it displayed at is hard coded onto the computer now. I cant delete the drivers, I cant reinstall, system restore does nothing and last known configuration does nothing.
My System SpecsSystem Spec

03 Jun 2012   #4

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM

Did you try uninstalling the DEVICE?
Did you try uninstalling the game that caused the problem?

Run a System File Check (up to 3 times).
SFC /SCANNOW Command - System File Checker

Check for Malware with Malwarebytes (free).
Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

You can also run a boot scan with Windows Defender Offline.
What is Windows Defender Offline?

You can try troubleshooting with a clean start up.
Troubleshoot Application Conflicts by Performing a Clean Startup

Can you try using a different cable such as a VGA cable?
My System SpecsSystem Spec
03 Jun 2012   #5

Windows 7 Home Premium (64-Bit)

I seem to have fixed the resolution problem through my own frustrating efforts. If you have a video card that can use multiple displays and you have a TV with both HDMI and VGA inputs, then you can fix a resolution that is stuck at 1080 when you need it at 1360x768 (720p). In my case, a game without a pre-launch configuration feature changed the HDMI port settings on my video card to display at 1080. The TV I use is only 720 and it just stuck there with the Not Supported icon floating around. No matter what I did, it would not switch back to 720. I even called ASUS and they told me there was nothing I could do short of a re-format or spending money to send the card to them. What a joke. I will never buy from ASUS again.

Anyway, I used a VGA cable to plug into the VGA port on my TV and then switched to that channel and it successfully displayed at 720. Thank god. I then went into nVidia control panel and set up a multiple display option. Please note that you should plug the HDMI cable in as well so it can recognize a "second" display. This will allow you to change the resolution while viewing from the VGA input. I then set the HDMI display as the default and quickly hit apply then switched over to that input. Then you have to tell it to NOT revert back to the original display settings and then you can change to whatever resolution best suits you. Unplug the VGA cable and go into the control panel and set the settings back to single display mode and you will be good to go. I can't believe there is no fail safe for something like this...
My System SpecsSystem Spec

 Resolution stuck at 1080p; Resolution changed by game

Thread Tools

Similar help and support threads
Thread Forum
Changed Screen Resolution Setting and now I get VGA No Signal
So I'm currently fixing my graphics card drivers and I'm having some issues with my taskbar and desktop icons not showing up after installing it. But I remember this happening last re-install and what I did to fix it was to go into Screen Resolution and change something there. I dont remember too...
Graphic Cards
Using 1080P-Capable TV As Monitor; Resolution 'Zoomed Out'.
Hi, As some of you may know, I've just built a new system (you may know as I've already had a couple of issues I've had help with on here :P). To save some money, I'm initially using a TV as a monitor connected with an HDMI lead. The TV is a 19" fully-HD TV which is capable of displaying up to...
Hardware & Devices
in game resolution error - displaying resolution way less than 1080p
Hey guys ...m banging my head with this issue...i have an ati radeon hd 5850 and samsung syncmaster 2233SW the games the resolution being displayed is very low, somewhere in the 1280 x 1024 type of regions...though in the game settings its showing 1920 x 1080 ...please help...drivers...
32" LCD LG 1080p Resolution Problems
Hardware & Devices
Screen Resolution Changed Message
Condition: 1. Program open in XP mode - even if minimized. 2. Switch to a different user. 3. Switch back to 1st user. Message: "Screen resolution of your monitor has changed" with the options "Refresh Now" or "Cancel" Choosing either option clears message.

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:56.
Twitter Facebook