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Windows 7: ATI Mobility Radeon HD 4570 Series problem

15 Jun 2012   #1

Windows 7 Ultimate x64
ATI Mobility Radeon HD 4570 Series problem

I have laptop ASUS K50AB, with 2 graphic cards, one is ATI Radeon HD 3200 and it works fine, but another one is ATI Mobility Radeon HD 4570 Series, and I have huge problems to instal drivers on it.

First I reinstaled my Windows 7 Ultimate x64, and all drivers are updated except this one(there is yellow mark on it), I tried to instal it automatic but it says that newest drivers are instaled allready, then I got some drivers from ati website and it still does not work :/

Can anyone help me please?

Best regards

My System SpecsSystem Spec
18 Jun 2012   #2
Terronium 12

Windows 10 Technical Preview - x64

You're likely having problems because you're trying to use two different GPU architectures together at the same time. Take out the 3200 and use the 4570 and you'll be good to go.

Unless I'm misunderstanding you, which I think I am now that I've read over it twice more:

the yellow exclamation mark denotes there was an error of some kind during installation. Did you see anything wrong in the generated report? You can try uninstalling the drivers from the Control Panel and upon restarting, boot into Safe Mode and use Driver Sweeper, check "ATI", hit Analyze and get rid of all of the files that come up after the scan.

Boot back into Windows and try the install again using the latest available drivers.
My System SpecsSystem Spec
18 Jun 2012   #3

Home Premium 7 64bit

According to the Asus spec page that laptop only has a ATI Mobility™ Radeon® HD 4570, 512MB VRAM. I'm not heard of laptops with two video GPU's, especially on what is billed as a "no frills" model.

ASUS - Notebooks- ASUS K50AB

It sounds like the OS installed the wrong driver to begin with. Rather odd but I suppose it is possible. If everything is working okay, you might want to leave it alone and just ignore the warning. Otherwise I think I would remove the wrong driver, reboot to a generic driver not once but several times. And then install the correct driver. Doing back to back driver operations in my experiences can rarely cause issues. So I just allow the system to boot and opperate a few times between doing those sorts of operations.
My System SpecsSystem Spec


 ATI Mobility Radeon HD 4570 Series problem

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