Windows 7 ATI 9.8 Driver crash on resolution change


  1. egandt
    Posts : 1
    Windows 7 x64 and 2008 Server R2
       New #1

    Windows 7 ATI 9.8 Driver crash on resolution change


    I have 2 RTM copies of Windows 7 I'm testing both are 64bit and both normally have ATI cards installed (one is a 4650 the other a 4870). The problem is I get a BSOD doing the following: 1. Change resolution 2. Change Refresh rate 3. Change Primary/secondary monitors 4. Load a game that changes the resolution The following do not: 1. Setting Over-scan 2. Setting 3d settings 3. Under clocking GPU [Anything else on the system including playing games that do not change the resolution]. I have about 20 hours into setting up this system and have already wasted an activation on it. I need a way to adjust the resolution without a BSOD occurring every time (note changes are lost). I'm looking for some kind of solution to this issue. Thanks, ERIC
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  3. stormy13
    Posts : 6,879
    Win 7 Ultimate x64
       New #2

    egandt, welcome to the forums.

    Can't say that I have seen that one yet, hopefully someone else has. Not really sure what is going on. I am running dual monitors here (a 22" at 1680x1050 and a 19" at 1440x900, with the 22" primary), and have never had a BSOD from changing resolutions; don't change the refresh rate as both are LCD's.

    P.S. Would help to know what the monitors are as well.
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  4. mickey megabyte
    Posts : 8,398
    ultimate 64 sp1
       New #3

    never had any problems changing resolutions/refresh rate with my 4890 and samsung 2494 monitor.

    try uninstalling your driver, then clean up all traces with drivercleanerpro *, then reinstall drivers again.

    it may help - good luck!


    *this is not the latest version as it's no longer free - works fine though...
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