Black Screen death-Linked to Graphics Card!


  1. wakeydcfc
    Posts : 1
    Windows 7 32
       New #1

    Black Screen death-Linked to Graphics Card!


    Hi,

    I recently turned on my laptop for it to constantly arrive to a black screen just before I select the user login. I read some instructions on a different forum stating that I need to log in to the computer via the safe mode and un install my display driver which is Intel(R) HD Graphics, I did this which enabled me to get back onto my original login but at a price.

    My driver now says that it's VGA, My screen resolution has changed, every app I use crashes constantly as well as any videos/films I play they crash, skip every minute or so.

    Yet if I update the driver I end up back at square one, the black screen.

    My laptop is an Acer Aspire 5742 with Windows 7.

    I've also tried the windows recovery which crashes.
    Any help would be much appreciated,

    Craig
      My Computer
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Welcome to the forum.

    Please fill in your computer specs on this link:
    https://www.sevenforums.com/profile.php?do=extra

    To know your system specs, just use speccy, download link below:
    Download Speccy 1.17.340 - FileHippo.com

    OR:
    Click on the start | Search bar |
     type System info

    That shall show give you your system specs.

    Then follow steps mentioned in this tutorial:
    Troubleshooting Windows 7 Failure to Boot

    This thread may also give you some information
    Why is my screen black when I start Windows 7?

    Post back on how far you get.
      My Computer
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