New radeon 7700. Won't control my 2 screens


  1. Posts : 4
    64 bit windows 7 home premium
       #1

    New radeon 7700. Won't control my 2 screens


    I just paid to have my new radeon 7700 installed and drivers loaded. When I install either my 60" Samsung LED or my hp 20" monitor they work fine. If I hook them both up the monitor goes to my desktop screen with nothing else and my Samsung turns into a very bad picture. What gives?
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  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello Cliffy Mate I am NO expert but I did have problems with a Radeon card before when I bought a new monitor and the problem lay in the Catalyst Control Centre settings. I had to uninstall it and download it and install it again before I could rescale the monitor.

    Now I know this isn't your problem and as I said I am not a graphics person but thought maybe seeing that you are a gamer or artist it might strike a chord??

    Have you tried the drivers in Device manager too??
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  3. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #3

    1st question how do you have this set up ?

    DVI to DVI
    Hdmi ?
    DVI to VGA ?

    2nd I assume you are trying to run both at the same time ?
    are they Both 1080 monitors ?

    3rd what drivers are you using ?
    from the cd or site ?

    and honestly if you are using a 20" resolution is 1680/1050 the 60 is higher than 1920/1080 that might be the reason you are getting crappy resolution cause it's going off the lesser resolution when it should be going higher by default
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  4. Posts : 4
    64 bit windows 7 home premium
    Thread Starter
       #4

    The 20" monitor is dvi to VGA. The 60" is Hamilton to hdmi. The 60" is a new 3d Samsung LED (its the reason I got the card). I know it's 1080. Not sure about the 20". The store that installed the drivers said they got the from the web
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  5. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #5

    I would look it up to make sure it isn't 1680/1050
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  6. Posts : 4
    64 bit windows 7 home premium
    Thread Starter
       #6

    I just looked it up. It's a 21.5" 1920 x 1080. The annoying part is that the screens are in different rooms. As soon as I hook up the hdmi tv the 21.5 near my mouse is unusable
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  7. Posts : 4
    64 bit windows 7 home premium
    Thread Starter
       #7

    Also. When I say the other 1 is a bad picture when they're both hooked up I'm not kidding. The screen changes color so you can barely read it. I think if I could keep my 21.5 as my primary monitor I could have a chance but to make matters worse the other (60") seems to take over as the primary display
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  8. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #8

    Cliffyd123 said:
    Also. When I say the other 1 is a bad picture when they're both hooked up I'm not kidding. The screen changes color so you can barely read it. I think if I could keep my 21.5 as my primary monitor I could have a chance but to make matters worse the other (60") seems to take over as the primary display
    Because HDMI will take over VGA you have to set the primary screen after boot from the TV hooked up from HDMI and also you said it is a 3d TV is there anything on the TV you might need to change ?

    I know that a 3d tv will be distorted unless you use special glasses or what not so im not sure if that could play a roll in your issue
      My Computer


 

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