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Windows 7: dxdiag does not show nvidia 310m gfx card

26 Nov 2012   #1

Windows 7 Professional 64-bit
dxdiag does not show nvidia 310m gfx card

Hi, I hope you can help me. I recently tried to run some games on my laptop and keep getting black screens (e.g. running Aion I get to login screen but it's black though I can see and move cursor and hear music).

When I run dxdiag it only shows the Intel HD graphics. But in my device manager I also see a NVIDIA Geforce 310M. I'm wondering if my laptop is set up right, but am not sure what to check?

I attach my dxdiag. When trying to update drivers the system says both are up to date. I did try a new driver from nvidia but it crashed my laptop and I had to restore the old ones back. In device manager the 310M driver is dated 10/02/2010 version:

Any assistance you can offer would be really appreciated and I'm happy to give more info if needed.

Attached Files
File Type: txt DxDiag2.txt (40.6 KB, 8 views)
My System SpecsSystem Spec
26 Nov 2012   #2

Windows 7 Pro X64 SP1

You seem to have Optimus (switchable) graphics.

I have no personal experience with them, but I imagine that you may need to get custom drivers directly from your laptop's manufacturer.


ASUSTeK Computer Inc. -Support- Drivers and Download UL80Jt

(32 and 64 bit versions are available. I'm not sure that these are the Optimus drivers, but I expect so.)
My System SpecsSystem Spec
27 Nov 2012   #3

Windows 7 pro 64bit. (SP1)

Install new intel display drivers first (from intel site), then install nvidia driver Drivers | GeForce (here 64bit driver)
it should work it supports optimus the only problem that laptop manufacturer sometimes locks chip drivers from original chip manufacturer like nvidia. I have lenovo with geforce 310m and intel HD it works with drivers from nvidia.
asus site offers drivers that is more than 2 years old that is bad.

by the way geforce 310m is not that powerful card its weaker than new generation intel HD graphics.. and around same level as intel HD3000.
My System SpecsSystem Spec


 dxdiag does not show nvidia 310m gfx card

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