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Windows 7: ATI Radeon 3100 and win 7 blue screen of death

03 Oct 2009   #1
kb1dph

windows 7
 
 
ATI Radeon 3100 and win 7 blue screen of death

I have a Toshiba laptop with an ATI Radoen 3100 Graphics adapter onboard. with windows 7 32 bit and 64 bit, I get the blue screen of death. what can I do about it?


My System SpecsSystem Spec
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03 Oct 2009   #2
Zen00

Windows 7 Ultimate x64
 
 

Are you sure it's because of the graphics card? When does the blue screen occur?
My System SpecsSystem Spec
04 Oct 2009   #3
kb1dph

windows 7
 
 
ATI Radeon 3100 and windows 7 Blue screen of death

I get the screen when I do a windows update and restart my laptop. I also did some reading on this and found that other people have the same problem with the same video adapter.
My System SpecsSystem Spec
.

04 Oct 2009   #4
Zen00

Windows 7 Ultimate x64
 
 

First off, I should ask, do you have the latest drivers installed for your card? You should be running Catalyst 9.9 I believe.

Also, are Windows 7 drivers available from your manufacturer yet for your device?
My System SpecsSystem Spec
04 Oct 2009   #5
ZeshanA

 

Quote   Quote: Originally Posted by kb1dph View Post
I get the screen when I do a windows update and restart my laptop. I also did some reading on this and found that other people have the same problem with the same video adapter.
Hi kb1dph!

Welcome to SevenForums!

First, you should try installing the Windows 7 Drivers from here : is.gd - Forwarding Script (The dash on the end is for security...) After that you restart and do what triggers the BSOD (Blue Screen Of Death).

If that doesn't work, I need to know what it says on the BSOD? Does it flash and restart? If so then restart your computer and press F8 repeatedly. You should come to a list of options. Choose "Disable Automatic Restart on System Failure". Next time the BSOD occurs you should be able to read what it says. You just need to tell us the error code which should either be after where it says This Problem Seems To Be Caused by The Following File: Example.sys (Not very likely ) or after Technical Information: (More Likely ).

Do this and post your results please. Please +REP (Click on the scales above my post) if I helped!

Thanks,

ZeshanA
My System SpecsSystem Spec
04 Oct 2009   #6
Zen00

Windows 7 Ultimate x64
 
 

That link is for Catalyst 9.7, 9.9 is now available for the HD 3100 according to the ATI website.
My System SpecsSystem Spec
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 ATI Radeon 3100 and win 7 blue screen of death




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