New
#1
Display Driver stopped working, will not reboot, restart loop
Hello,
first time posting here, so be gentle,
graphics card: ATI Radeon HD4870 x2
running on windows 7 x64 ultimate
so i have had this problem before, basically i was browsing away and my whole pc froze, with a strange little box around my cursor, although the sound was still working, i force shut down it and restarted and i little message popped up saying the display driver has stopped working, i tried multiple things to solve this, to no avail, eventually it kept happening and it got so bad the computer would not start, i tried all of the "F" keys on startup and none worked, eventually i took it to a shop who wiped everything clean and it worked again.
around 2 months down the line low and behold the same problem happened again, i found a solution and installed a program called driver robot, i used it and installed many outdated drivers, this seemed to fix the problem... for about 6 months , not it has happened again, my computer has now shut down and goes into a constant restart loop flashing the blue screen every now and again, as it is doing this the screens that show up are littered with dots and lines of many colours, i just need help on this, preferably without loosing all of my files.
any other specifications you need to know about i can try and tell you, but as i cant access anything on it, i may struggle to remember.
thank you.