Do I have a bad Graphics card or what is it causing this problem?


  1. John16
    Posts : 29
    Windows 7 Professional
       New #1

    Do I have a bad Graphics card or what is it causing this problem?


    I really don't know what is happening with the laptop, sometimes I noticed my laptop screen will flicker(or a bright flash as if someone was taking a picture). When I go to the event viewer it tells me Desktop windows service manager has been disabled by the windows system assessment tool.


    I have the nvidia graphics card + Intel(using optimus technology),running windows 7 professional 64 bit. Please help me as I'm getting a tired of finding a solution for this.
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  3. Dude
    Posts : 5,915
    Windows 10 Pro X64
       New #2

    John16, try some of the tips listed here with special attention on number 7
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  4. Faladu
    Posts : 1,269
    Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
       New #3

    You'll want to fill in your laptop specs in your profile for troubleshooting help on our end.

    First question though, irregardless of that:

    What happens to your Windows (Desktop) after that flicker occurs?

    Here is a short techie explanation of what the WDM is about:

    Desktop Window Manager (Windows)

    Any pattern of what you are doing when the flicker happens? Such as trying to load a Direct-X game or watch videos?

    [Going on assumption it's not a hardware problem, though that is end game if it is.]

    You've reinstalled/upgraded the laptop manufacturer's recommended video driver and/or BIOS revision?
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  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    This should help with system specs.

    System Info - See Your System Specs
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