AMD Display Driver Disappears

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  1. Posts : 15
    Windows 7 Ultimate 32-bit
       #1

    AMD Display Driver Disappears


    Hi all.
    I am experiencing lately a problem with my hp laptop.
    This laptop got 2 display drivers : Intel HD display and ATI Radeon HD 5450 Graphics.
    I found out suddenly when I wanted to play a game that the ATI display driver disappeared because the game didn't start and showed me an error of incompatible drivers.
    I tried to restore back to an earlier date but it didn't help.
    I tried also to get it recognized from amd website and hp website, nothing helped.
    Now, I can only see the Intel HD graphics driver in device manager.

    Any ideas on how can I fix this issue?
    Thanks All,
    Karim
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi and welcome to Seven Forums ... You have tried a system Restore which didn't help ? You could try a repair install if you have the Windows disc ... As it is not recognised in the Device Manager ... It may be that it has gone dead ... Below is the link for the Repair and Install.


    Repair Install
      My Computer


  3. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #3

    This is a switchable graphics issue you should have a CCC installed and Intel Hd

    Use the Intel HD to disable onboard and the Other Graphics should kick in
      My Computer


  4. Posts : 15
    Windows 7 Ultimate 32-bit
    Thread Starter
       #4

    maxie said:
    Hi and welcome to Seven Forums ... You have tried a system Restore which didn't help ? You could try a repair install if you have the Windows disc ... As it is not recognised in the Device Manager ... It may be that it has gone dead ... Below is the link for the Repair and Install.


    Repair Install
    Hey, thanks for that it actually worked for me but the second time I booted the system I got the same problem.
    Do you think it might be related to the windows 7 32-bit running on 64-bit machine.
    P.S.: I've experienced this problem when I formated my brand new hp and installed this 32-bit windows 7.
      My Computer


  5. Posts : 18,415
    windows 7 home 64bit
       #5

    HI there ... Is the Graphics card not being detected in the Device manager ? If it is have you Installed the proper Driver from the HP website .... It is probably best that you are using the 32 bit os as you only have 3GB of Ram ... Would still be able to run the 64 Os if you so wish .
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    What is the exact Model number of your Laptop .... Also which version of Windows did you Laptop come with originally ? You can only Install the version that came with your Laptop ... Unless you did an upgrade
      My Computer


  7. Posts : 15
    Windows 7 Ultimate 32-bit
    Thread Starter
       #7

    maxie said:
    What is the exact Model number of your Laptop .... Also which version of Windows did you Laptop come with originally ? You can only Install the version that came with your Laptop ... Unless you did an upgrade
    I have the hp pavilion dv3 4061ee. It came with windows 7 home.
    The driver is not showing in device manager.
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #8

    Hi there ... So where did Windows Ultimate come from ? Below is the link for your Graphics Card

    AMD High-Definition Graphics Driver
    2011-03-14 , Version:8.771.1.4000, 198.85M

    Software & Driver Downloads HP Pavilion dv3-4061ee Entertainment Notebook PC | HP® Support

    I am still not clear though on the matter of your Graphics Card as does it show in the Device Manager or not ? ... As you state the Driver does not show in the Device Manager.
      My Computer


  9. Posts : 15
    Windows 7 Ultimate 32-bit
    Thread Starter
       #9

    maxie said:
    Hi there ... So where did Windows Ultimate come from ? Below is the link for your Graphics Card

    AMD High-Definition Graphics Driver
    2011-03-14 , Version:8.771.1.4000, 198.85M

    Software & Driver Downloads HP Pavilion dv3-4061ee Entertainment Notebook PC | HP® Support

    I am still not clear though on the matter of your Graphics Card as does it show in the Device Manager or not ? ... As you state the Driver does not show in the Device Manager.
    I have downloaded it from the internet and burned on a dvd then installed it instead.
    No, the driver is NOT showing in the device manager.
    Thanks for your help!
      My Computer


  10. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #10

    Karim Kahale said:
    maxie said:
    Hi there ... So where did Windows Ultimate come from ? Below is the link for your Graphics Card

    AMD High-Definition Graphics Driver
    2011-03-14 , Version:8.771.1.4000, 198.85M

    Software & Driver Downloads HP Pavilion dv3-4061ee Entertainment Notebook PC | HP® Support

    I am still not clear though on the matter of your Graphics Card as does it show in the Device Manager or not ? ... As you state the Driver does not show in the Device Manager.
    I have downloaded it from the internet and burned on a dvd then installed it instead.
    No, the driver is NOT showing in the device manager.
    Thanks for your help!
    Sounds like you downloaded a hacked copy of windows Windows 7 Ultimate is the most hacked of them all unfortunately we don't help people using hacked windows

    You should revert your system to what it was when you bought it
      My Computer


 
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