Custom Built Rig - FreshTech Gaming Computer - Amd Redeon HD 7700

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  1. Posts : 21
    Windows 7 Ultimate X64
       #1

    Custom Built Rig - FreshTech Gaming Computer - Amd Redeon HD 7700


    Hello,

    I got a brand new custom built computer only 3 weeks ago, but the graphics card included: amd radeon HD 7700 stopped responding every so often. However today, the screen froze and multiple artifacts appeared across the screen. I then turned the computer off so as not to cause any damage that may occur.

    The computer specs are as follows:
    Spec :-Case :Mars Midi Tower Case Red Led Fans
    Power Supply : 500 Watt With Power Cable Supplied
    Motherboard : Asus M5A78L-M USB3
    CPU : AMD Piledriver FX 4350 4.2Ghz Quad Core CPU (turbo 4.3Ghz)
    Hard Drive : 500gb Sata Hard Drive
    Memory : 4gb DDR3 1600mhz Branded Memory
    Graphics Card : ATI 7750 2gb ddr3 (Tripple screen support via DVI / HDMI / DISPLAY PORT)
    Optical Drive : 24x Dual Layer DVD Writer

    Has anyone got any ideas for what I should do. This happened to my old computer and I left it to the point where the card blew completely.
      My Computer


  2. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #2

    What kind of PSU are you using can you find the make and model

    Could be a number of issues but the PSU is the first guess if it is cheap then it probably is that

    If not the PSU next step is to try the card in a different machine if it works fine then it would be a problem with your new set up either bad drivers not enough power to the card or a bad PCI-e slot or even a bad card

    A bad card would render a TDR Timeout Detection Recovery if they driver crashes multiple times and this is what you get either over clocking can help or t he card simply is broken

    The HD 7 series had many problems t hat gave it what you are referring too try to overclock the 2d settings and see if it goes away


    BTW you mentioned artifacts the card might be broken already
      My Computer


  3. Posts : 21
    Windows 7 Ultimate X64
    Thread Starter
       #3

    I have a 500w PSU, which is a XFX Pro series. Also the artifacts only appears for a split second when the screen froze, however after it recovered the artifacts where no longer there and there is still no trace of them when I turned the computer on again. (Sorry for any typos, I am writing with on my tablet)
      My Computer


  4. Posts : 1,269
    Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
       #4

    OP, no error messages AT ALL? PC recovers eventually from every freeze? How long a freeze are we talking about?

    Overclocking a video card is suggested for this issue? Yikes, that seems like a major design flaw then.

    I'd do the Memtest+ boot disc RAM testing after reseating the RAM to eliminate that as culprit.
      My Computer


  5. Posts : 21
    Windows 7 Ultimate X64
    Thread Starter
       #5

    Every so often the computer would flicker and then a message would appear saying "The card has stopped responding, but had recovered", more recently is froze, small red dots appeared across the screen. After a couple of seconds it flickered and recovered.

    This happened to my old computer, to the point where the card blew and there were permanent lines going down the screen. Which was caused by the computer overheating. Could this be the case with this computer? The average tempature inside the case is 40c, which was recorded via the front panel that says the current temp.
      My Computer


  6. Posts : 1,045
    Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
       #6

    SeanWHall said:
    Every so often the computer would flicker and then a message would appear saying "The card has stopped responding, but had recovered", more recently is froze, small red dots appeared across the screen. After a couple of seconds it flickered and recovered.

    This happened to my old computer, to the point where the card blew and there were permanent lines going down the screen. Which was caused by the computer overheating. Could this be the case with this computer? The average tempature inside the case is 40c, which was recorded via the front panel that says the current temp.
    I have a pair of 7770's running CrossFire. If I go to far with my overclock I get the same message. I would set gpu and mem to default values and confirm a stable system before any attempt at overclocking the gpu. Download GPU Shark so you can monitor the GPU temps and fan speed. You can overheat these 7000 series gpu's.
      My Computer


  7. Posts : 21
    Windows 7 Ultimate X64
    Thread Starter
       #7

    I'll looking to GPU Shark. At the moment I am now on my computer, I have so far downloaded CCleaner and fixed all the problems in the Registry. Also there was a program that changed the max voltage level to all the components in the computer depending in which mode you were in (EPU-4 Engine) and I have just found out that there is a new driver software update, which I am in the process of downloading (slow internet, 2 - 100 KBps)

    So will any of the above actions fix the problem?
      My Computer


  8. Posts : 1,045
    Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
       #8

    EPU-4 Engine is "OLD" ASUS software and I'm surprised it even runs on your Dell. Personally I would remove it. The newest 7300le driver I could find for 7X32 is 306.97, dated 01-07-13.

    Have you installed the 306.97 gpu driver? You may need to use a earlier version to run well on your older Dell. The Dell's tend to be a bit proprietary.
      My Computer


  9. Posts : 21
    Windows 7 Ultimate X64
    Thread Starter
       #9

    Whoops. Sorry madcratebuilder. That was my old computer specs, I completely forgot to update them. The card I have got is a ATI Radeon HD 7750.

    (Specs have been updated)
      My Computer


  10. Posts : 1,269
    Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
       #10

    Voltage being adjusted could easily have wrecked havoc on your system, yes, if you escape without permanent damage, extremely fortunate, I would say.
      My Computer


 
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