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Windows 7: cannot install ati drivers . crashes system

23 Aug 2013   #11

Windows 7 Ultimate x64 SP1 Dual Boot with Windows Serve 2012 R2

please read it in conjunction with previous thread. because Tapatalk won't allow me to upload images if I select edit a message. It only allows me to upload the images if I m creating new message .

now after making settings as described previously ... instead of using step 7 i this time used step 6 to create mini dump and c windows minidump foldr is showing a 256kb file.

now using sf tool .. i right clicked run as admin and then it ran .. now i clicked gather all and it showed some popups with bla bla bla gathered .. etc...

but where is the foldere where these are stored . so i can zip and upload them .. ?
i have checked in my desktop no folder is created by that tool . neither in the direcotry in which that tool exe is placed.. the article in its page in step 6 says
6. In your BSOD post, upload the renamed folder into your post.
. where is this folder ?

Attached Thumbnails
cannot install ati drivers . crashes system-uploadfromtaptalk1377252713737.jpg   cannot install ati drivers . crashes system-uploadfromtaptalk1377252724305.jpg  
My System SpecsSystem Spec
23 Aug 2013   #12

Win 7 Pro x64, Win 10 Pro x64, Linux Light x86

Quote   Quote: Originally Posted by chamjiee View Post
Quote   Quote: Originally Posted by Faladu View Post
Hello OP,

when you say crash, do you get a Blue Screen of Death?

or the PC hangs completely, not even the capslock on the keyboard indicator by pressing over and over will respond?

If you get a BSOD, visit this:

Blue Screen of Death (BSOD) Posting Instructions

This will help find the culprit.

That 2400 video card is quite old now as well, and might be iffy with Windows 7 performance wise, especially if you added to try and play higher tier games.
it would automatically restart the systm abruptly.. and when i set the system advanced propertes > startup and recovery > uncheck automatically restart . it gives bsod.

how do i know if i am running that particular version of .net ?
currently searching for .net in prgrams and features reveals only " microsoft .net framework 4 client profile"

also when to make the dump file ?
i mean i have enabled kernel memory demp .. in startup and recovery . now should i go ahead with installatin and let it crash and then use the sf tool to gather all and zip and make a thread in that section where you linke the article ?

i have set the settins like this article explins in Configure Dump File Settings in "Startup and Recovery" step 7 .. kernel memory dump ..

then i closed all applications on my computer and tried installing the driver . then as its progress bar said detecting graphic hardware it crashed . following is the picture .

then i wnt to c:/ thee is not memory.dmp file .. and non in c windows directory as well ..
though there is a minimdump directory in c windows but that is empty.

whey is it not recording dump files .?
my paging is set to 500mb. and i have 8gb ram and 2.2gb free in c drive ..


i have checked that article . it says that on systems having more then 2gb ram cannot use kernel memory dump feature.. and to forcefully set it use registry hack ..

so how much space will the kernel memory dump need in my case ? assuming all applications are closed.
Hi chamjiee

To check your version of .net - go - Control Panel / Programs and Features / Installed Updates

My System SpecsSystem Spec

 cannot install ati drivers . crashes system

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