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Windows 7: Intel hd graphics keeps on crashing!!!!!!

05 Sep 2013   #1

Windows 7 ultimate x64
Intel hd graphics keeps on crashing!!!!!!

Hi everyone here is my problem when i boot my laptop after operating it for few minutes it screen goes black and says display driver was crashed and recovered

My System SpecsSystem Spec
05 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit


Could do with some more info:

Please upload your msinfo32.nfo file. To get this:
Start Menu>Type msinfo32 into the Search programs and files box
When it opens, go to File, Save>Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Do you have the latest GPU drivers installed?

Try this Microsoft fix which deals with your issue if the problem remains
after updating your Graphics Card:

If the problem still remains then Stress test the GPU:

Video Card - Stress Test with Furmark

Monitor the temperature of the system, using HWMonitor

Test your memory:

I would firstly try re-seating the RAM, ensure they are free from dust, and seated properly.
Then run memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Tip   Tip
Run these tests overnight, pay particular attention to #3 in tutorial if errors occur

Post back any results.


My System SpecsSystem Spec
05 Sep 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit


You have marked this as solved, can I ask what the solution was,
as this may help other users in the future?


My System SpecsSystem Spec


 Intel hd graphics keeps on crashing!!!!!!

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