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Windows 7: Dell N4010 Win 7 x64, freezes on restart after installing video driver

19 Sep 2013   #31

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

How can I be sure that failing RAM is the issue, when it just passed Memtest 10 times without error? I don't want to pay $100 for new RAM only to find that the issue still persists.

My System SpecsSystem Spec
15 Mar 2016   #32

Same issue

Dell inspiron 14R N4010

I have the exact same issue. Hard drive crashed, I went to upgrade to an SSD. Everytime I install the video driver, it either crashes during the install or as soon as I reboot (crashes during startup). I did try replacing the ram because I had some spare and that had no effect.

I have tried doing a clean install of windows 7 and windows 10 and both have the same issue.

I have the Pentium 6100M CPU in this one. I am not sure if this will resolve it, but I have already ordered a replacement CPU (2330M) because it was cheap. Note: the graphics chip is on the CPU in this one so replacing the CPU means replacing the graphics chip.

I am a computer repair technician, I run a computer repair business and have been for a while now. I have already done all the usual things like replacing the thermal paste/cleaning out dust. This is not a thermal issue, it seems to be either a faulty CPU/GPU or perhaps motherboard, or its a very annoying software issue that no one has found a fix for yet.

The dell driver for this is strange, its a wifi/video driver combo. However, the driver seems to make no difference. I have tried installing it from dell, from intel and from windows update and they all yield the same result.

I know this is an old thread but did you ever find a solution to your issue?
My System SpecsSystem Spec
25 Aug 2016   #33

Windows 7 Ultimate x64
Power Options setting

Go to Control Panel > (Hardware and Sounds) Power Options
Change plan settings > Change advanced power settings > Intel(R) Graphics Settings
Opt for Maximum Performances
My System SpecsSystem Spec


 Dell N4010 Win 7 x64, freezes on restart after installing video driver

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