Dell N4010 Win 7 x64, freezes on restart after installing video driver

Hello Flipzag,

Your dump files still point to failing RAM.. Have you ran Memtest for at least 10 passes and have you also tested each RAM stick in each DIMM slot?


Good luck and keep us posted,
Nommy

nommy the first said:

Hello Flipzag,

Your dump files still point to failing RAM.. Have you ran Memtest for at least 10 passes and have you also tested each RAM stick in each DIMM slot?


Good luck and keep us posted,
Nommy

Yep and by the looks of things preferably overnight eh? The instructions are quite clear really on the number of passes that are needed. RAM - Test with Memtest86+

Much and as Nommy suggested before maybe some new RAM might be indicated here.

I checked out the site you got the drivers from and it is quite convoluted and I found this maybe it has few more choices than the other list you used. http://search.dell.com/results.aspx?...=False&~ck=tab

It has many references and it might take a bit of hunting through as you can see. Just out of interest have you checked out the power adaptor volts?? Plus how are the temps now please??

OK mate I misread that - sorry. The temps look to be ok now at least.

Now if the drivers are the problem and it is really hard to understand that one I am at a loss as to where to turn next.

I would suggest a factory default if you have if the data backed up

Dell Laptops - Restore factory settings

or a clean install using this

Clean Reinstall - Factory OEM Windows 7

Well I suppose we have been through reseating the sticks and the hard drive. I am left wondering if cleaning the RAM slots might be a thing to try if you want to?

If so cut a piece of old credit card - about 1/2 inch wide and snip off the corners or better still round them off and hold a piece of lint free cloth over the need of it dab some alcohol on it (iso propyl alcohol is good stuff - we swab people with before an injection) and very gently wipe it down the slot but be very gentle. You could even try cleaning the contacts on the sticks too using a dab of alcohol on a piece of lint free cloth.

Hello Flipzag,

Sorry for my late reply, I'm having a bad case of migraine

I agree with ICit2lol, it appears that failing RAM is a part of the issue, and it would be best to replace it.

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When replaced, please run the following hardware tests;
Please run Memtest86+ to test your RAM for issues.

   Tip

Let Memtest run for at least 10 passes and preferably overnight as it may take very long to complete.
Especially read part three of the tutorial, which explains you to test each RAM stick in all DIMM slots to filter out failing slots.

Arc said:

Suppose you have got the result like that:
No code has to be inserted here. It is a RAM, a bad RAM.

But if you have got a result like that:
No code has to be inserted here. It is a motherboard issue. The particular slot is bad.

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After Memtest has concluded that the new RAM is good, please reinstall the most recent update of your GPU and perform the following hardware test;

Stress test the graphics card using Furmark GPU Stress Test.

   Information

During the test please check the screen for artifacts.
The purpose of this test is to make your machine crash and create dump files so that we can pinpoint the cause of your problem.

   Tip

Please run Furmark once when your machine has just started, and once again when your machine has been active for several hours.

Good luck and keep us posted,
Nommy