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Windows 7: Video Card Failing - How do I diagnose?

22 Oct 2009   #11
A320

Win 7 Ultimate x64
 
 

Thanks for the replies.

I just got the BSOD again, blue screen stated it 'tried to restart my video driver but failed' (Just like all the previous ones).

It occured while in screensaver. I went to shake the mouse to get to my desktop and that's when I was BSOD'd.

How do I ZIP a minidump file?

I think I am going to end up sending this one in.


My System SpecsSystem Spec
.
22 Oct 2009   #12
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Go into C:\windows\minidump. Once you have located the file(s) put them in a zip folder and use the paper clip on the post to attach the file. As for the suggestion to look for bulged or leaking caps this is a good idea, however since you have a lifetime guarentee and a stepup program I advise you against doing any cap replacement on your own.
My System SpecsSystem Spec
22 Oct 2009   #13
Snufffed

 

Quote   Quote: Originally Posted by A320 View Post
After shutting it down and letting it cool off for about an hour I was able to get back into windows 7 with a normal boot BUT with the issues I described above, low resolution, device manager shows 9800 GX2 has been turned off, the highest res I can get is 1280x1024 and my monitor is not recognized as a BenQ anymore, it just says default.
By all indications your Video card is failing.... normally I'd think it is the COOLING FAN(s). shutdown, remove the card, check the fan for link, dirt, crud, clean - clean.
with the case off, after you reinstall the video card.... start the computer.
when booted.... take a piece of wood, dowel rod works GREAT.
place one end on the video card.... next put you ear to the other end...
if it purrs like a well tuned car you ok, if you hear ticking you need a new FAN.
I usually carefully take the fans out.... from the bottom side, lift the foil gently, then remove the small magnetic disk, then the small graphite disk,
place two drops of sewing machine oil . replace all removed items in reverse order. replace the fan. then either find a new FAN or replacement CARD. FANS are CHEAPER and 99.5% are the cause of Video Cards failure.
My System SpecsSystem Spec
.

22 Oct 2009   #14
A320

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by thefabe View Post
Go into C:\windows\minidump. Once you have located the file(s) put them in a zip folder and use the paper clip on the post to attach the file. As for the suggestion to look for bulged or leaking caps this is a good idea, however since you have a lifetime guarentee and a stepup program I advise you against doing any cap replacement on your own.
Minidumps below. How do I use/view them?

I have already sent the card to EVGA, I wasn't about to open it up and play with the caps considering they are sending me a GTX 280 instead as a replacement.

In the mean time I have put in a GTS 250 to keep my PC running, I was looking for something that I could just pop in without doing anything with the drivers.

I am picking up an MSI 5870 in Calgary on Saturday at Memory Express (last one left at any of there stores in western Canada)

So when the GTX 280 arrives I guess it'll be for sale

I was just waiting for an excuse to get a 5870 and here it was I guess
My System SpecsSystem Spec
22 Oct 2009   #15
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

I'm not all that verused in reading the minidump file but I will find someone and direct them to this thread. Fabe
My System SpecsSystem Spec
22 Oct 2009   #16
A320

Win 7 Ultimate x64
 
 

Thanks
My System SpecsSystem Spec
23 Oct 2009   #17
A320

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Snuffy View Post
Quote   Quote: Originally Posted by A320 View Post
After shutting it down and letting it cool off for about an hour I was able to get back into windows 7 with a normal boot BUT with the issues I described above, low resolution, device manager shows 9800 GX2 has been turned off, the highest res I can get is 1280x1024 and my monitor is not recognized as a BenQ anymore, it just says default.
By all indications your Video card is failing.... normally I'd think it is the COOLING FAN(s). shutdown, remove the card, check the fan for link, dirt, crud, clean - clean.
with the case off, after you reinstall the video card.... start the computer.
when booted.... take a piece of wood, dowel rod works GREAT.
place one end on the video card.... next put you ear to the other end...
if it purrs like a well tuned car you ok, if you hear ticking you need a new FAN.
I usually carefully take the fans out.... from the bottom side, lift the foil gently, then remove the small magnetic disk, then the small graphite disk,
place two drops of sewing machine oil . replace all removed items in reverse order. replace the fan. then either find a new FAN or replacement CARD. FANS are CHEAPER and 99.5% are the cause of Video Cards failure.
Thanks for the great fan checking tips. I had checked the fan previously and it appears to be functioning normally with no bearing noises emanating from it. Using 'evga precision' I ran the fun up and down from full to default speeds and it seemed all normal.
My System SpecsSystem Spec
23 Oct 2009   #18
Snufffed

 

Let us hope that the failure in short was caused then by only a small piece of ******* to cause a heat failure, which is now gone.

I have had the failure to "Name the Monitor correctly" in all versions of Windows... for some time... I simply delete the "default" then move to the
driver for the actual Monitor. This also allows the "Name Monitor" to work at full Resolution.
some times this takes a REBOOT other times it simply takes -desktop and refresh in a blank spot.
My System SpecsSystem Spec
27 Oct 2009   #19
TheMumm

Windows 7
 
 

Ok, I removed the graphics card, plugged the monitor into the other one, and it booted up fine, no problemos.

I switched their PCIe locations on the mobo, put the 'bad' card back in, and it booted up, fine.

However, there was video lag on the desktop. When I engaged SLi, I bsod'd from nv4_disp.

Its definately the card then. Sounded fine on boot up, so my plan is to remove all plastic and heatsinks, and toss it in the oven at 380 for a few minutes to reflow the tiny solder points on the card and see if that works. Supposedly, it does.
My System SpecsSystem Spec
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 Video Card Failing - How do I diagnose?




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