Graphics or Windows problem - not sure


  1. Posts : 17
    Windows 7 Home Premium
       #1

    Graphics or Windows problem - not sure


    Iím not sure if itís a Windows problem or a graphics problem so Iím going to post this on different forums.
    Problem: When doing a hard boot the graphics settings are lost and I have to reinstall my graphics drivers all over again and then adjust the screen mode, rearrange desktop and then be able to start work.
    Computer: See spec.
    I donít recall when exactly this started but itís been going on for over a week. I uninstall using amd_cleanup_util_1.2.1.0 before reinstalling drivers. I have tried older versions of CCC but all have the same result, so my thoughts are leaning towards a Windows problem.

    Thanks in advance,
    Mike
    Attached Thumbnails Attached Thumbnails Graphics or Windows problem - not sure-belarc.png  
      My Computer


  2. Posts : 8,137
    Windows 10 64 bit
       #2

    Although the drivers may be older, since this is a Dell Alienware system, have you tried reinstalling the drivers on the Dell downloads for your specific PC and see if it does it with those drivers? If not give that a try and see what happens.

    www.support.dell.com Use your service tag number to access the downloads.
      My Computer


  3. Posts : 1,007
    Winndows 7 32 bit
       #3

    Mikemw said:
    Iím not sure if itís a Windows problem or a graphics problem so Iím going to post this on different forums.
    Problem: When doing a hard boot the graphics settings are lost and I have to reinstall my graphics drivers all over again and then adjust the screen mode, rearrange desktop and then be able to start work.
    Computer: See spec.
    I donít recall when exactly this started but itís been going on for over a week. I uninstall using amd_cleanup_util_1.2.1.0 before reinstalling drivers. I have tried older versions of CCC but all have the same result, so my thoughts are leaning towards a Windows problem.

    Thanks in advance,
    Mike
    Hi Mike,

    Please let us know if you are updating the correct video drivers for the system. Have you upgraded the video card on this system.

    Please remove the video driver installed on the system by following the link below:

    AMD Catalyst Un-install Utility

    And then download the appropriate driver using the link below:

    AMD Radeon

    If the issue still persists then clean boot the system to confirm no background processes are causing this issue:

    Clean Boot

    Keep us posted with the results so we can advise you further.
      My Computer


 

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