Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: gray screen with horizontal lines at start up or wake from sleep

14 Oct 2013   #1

Windows 7 Home Premium 64 bit
gray screen with horizontal lines at start up or wake from sleep

My daughter's hp pavilion dv6-6163cl entertainment notebook has begun to show a gray screen with horizontal lines at start up and after sleep (opening the laptop cover). This lasts for a few moments, then her log in screen appears. There is no sound when the screen appears and no mouse visible. It does not happen every time the computer starts or wakes from sleep.

No new software installed; nothing downloaded. Microsoft Windows is updated.

What I have done already:

updated to latest Intel graphics driver
hp diagnostics test on hard drive and memory (via BIOS screen): both passed
Windows Defender Offline scan
Microsoft Security Essentials virus scan
sfc /scannow
chkdsk /r
safe mode and restart
"windows repair" after pressing f8
selective start up
malwarebytes scan
Spybot Search & Destroy scan
uninstalled McAfee and installed Microsoft Security Essentials
System restore to earlier time
BIOS driver updated

Haven't been able to tell if the problem happens in safe mode because it happens so intermittently.

Any thoughts are appreciated.

My System SpecsSystem Spec
14 Oct 2013   #2

Windows 7 Home Premium 64 bit

I think it is a connection problem between the laptop monitor and the base--my daughter just showed me the display flickers when she moves the monitor. I've read about faulty or loose wiring between the monitor and the keyboard/base of the laptop.

I'll try to see if we can get this fixed.
My System SpecsSystem Spec

 gray screen with horizontal lines at start up or wake from sleep

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 screen flickers horizontal lines randomly
I have a windows 7 32 bit. Acer Aspire 5920G. The screen started flickering about a week ago. It happens randomly. When I use my browser, open documents, run programs or even while on desktop. I have already looked around on youtube, google and on the forum here. I've tried to change the...
General Discussion
horizontal lines on screen during install
have a computer with xp...yes, I know. clean install of windows 7...about 35% installing files, I get lightning-bolt looking horizontal lines across my screen. has happened 3 or 4 times at same point in install. any ideas?
Installation & Setup
Medion Laptop M96980 horizontal lines after sleep mode
Graphics card is ATI Radeon X1200. No updates. I had Vista on this laptop, booted from Win 7 Pro 64 disk & installed on boot drive. Laptop boots fine, works fine. But if I allow it to drop into Sleep mode, and try to wake it, the monitor comes on covered with horizontal colored lines. Screen still...
Graphic Cards
Lockup & Horizontal Lines on Dell E6410 Screen
I have a Dell E6410 and of late I have noticed that my system locks up with horizontal lines on my screen. No keys work and I have to hit the power button to shut down and restart. It's a Core i5 with Intel Graphics running Windows 7 64bit. It's under Dell cover and they already replaced...
BSOD Help and Support
Horizontal lines a cross screen!!!
I keep getting what seems like static line horizontally across my screen I just bought this laptop a couple months ago any help?? <br /> <br /> Hp 2000-369wm notebook PC
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:36.
Twitter Facebook Google+