Recently reformatted computer and NVIDIA card does not show

dave159 · 15 Jan 2014

Hi there,

So my computer crashed recently, so I went to a store, and paid them to reformat my computer. They reinstalled windows 7 for me, but now my NVIDIA graphics card is no where to be found. It doesn't show under the device manager or anything. I have been trying to google as to how to fix this but I am not quite computer literate, and I haven't found anything either.

Display
LCD Size 15.3"
Resolution 1366x768
System Memory
System Memory 6GB DDR3
Max. System Memory 8GB
Storage
Storage Capacity 750GB
Graphics
Chipset NVIDIA GeForce GT525M
Sound & Camera
Speaker 3 W Stereo Speaker (1.5 W x 2)
Web Cam 1.3 MP HD
Wireless
Wireless LAN 802.11 b/g/n
I/O Ports
VGA Yes
Headphone Out Yes
Microphone In Yes
USB Ports (Total) 2
Multi Card Slot 3-in-1 (SD, SDHC, MMC)
RJ45 (LAN) Yes
Input Devices
Touch Pad / Track Point Yes
Power
AC Adapter 90 W
Security & Safety
Security Slot Yes
Dimensions
System Dimensions (L x W x H, Inch) 15" x 10.1" x 1.2~1.4"
Weight
System Weight (w/Std. Battery, lb.) 5.56 lbs.
Warranty
Warranty 1 Year Parts and Labor

sorry I just copied specs from the samsung site. its a NP-RC512-so2us

stormy13 · 15 Jan 2014

Dave, welcome to the Seven Forums.

First thing would be to go to the download page for your laptop and get the chipset and video/graphics drivers, as there is a good chance that the shop didn't install them.

dave159 · 15 Jan 2014

I had thought that as well, so when I typed in the product and the drivers, there was this driver, there was 2 others as well for the 64 bit, but this one was the most recent, so I had downloaded them

VGA(Graphics),NVIDIA (Driver) (ver.8.17.12.6672)
Windows 7(64bit) 21-Nov-2011 MULTI LANGUAGE

they opened in WINZIP and I extracted all, but nothing has happened, there is a ton of folders where it was extracted but nothing opens

and thank you for the welcome!

Computer0304 · 15 Jan 2014

Before going to the link below, could you take a screenshot of the folders? The instructions in the link only work with actual driver files.
Driver Install - Device Manager

AddRAM · 15 Jan 2014

Have you run all rounds of windows update ? The video driver should show up.

Or just go to nvidia.com to get it.

http://www.nvidia.com/page/home.html

Mellon Head · 17 Jan 2014

AddRAM said:

Have you run all rounds of windows update ? The video driver should show up.

Or just go to nvidia.com to get it.

Visual Computing Leadership from NVIDIA

Being that it is a laptop, wouldn't it be better to go to the OEM site to get the video driver? Nvidia.com may not have the correct driver.

alphanumeric · 20 Jan 2014

dave159 said:

I had thought that as well, so when I typed in the product and the drivers, there was this driver, there was 2 others as well for the 64 bit, but this one was the most recent, so I had downloaded them

VGA(Graphics),NVIDIA (Driver) (ver.8.17.12.6672)
Windows 7(64bit) 21-Nov-2011 MULTI LANGUAGE

they opened in WINZIP and I extracted all, but nothing has happened, there is a ton of folders where it was extracted but nothing opens

and thank you for the welcome!

Extracting the ZIP won't make the install run. That usually only happens when its a self extracting zip file. Look in the root folder for a setup.exe file. If there is an autorun.ini you can open that in notepad and it will list the file to be run.