HD 4650 not detected after Windows reinstall

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  1. Posts : 14
    W7 64bit
    Thread Starter
       #11

    archer said:
    Alright, Download Driver Sweeper.

    Uninstall all the GPU drivers from the PC. After uninstalling, run Driver Sweeper to clean the leftovers of any old driver. Shut down the PC. Wait for some time (10-15 mins. So that there is no static left). Take out the GPU and reseat it properly. Turn on the PC. Make sure the fan on GPU is running.

    Boot into Windows. Install the drivers now. Normally simply click on 13-9-legacy_vista_win7_64_dd_ccc_whql and run the setup.
    Okay I did exactly that, step by step.
    Now during the last setup i get this:


    Also I know my graphics card is working, because my motherboard does not have a onboard VGA chip, so the problem lies with updating this graphics card driver...
      My Computer


  2. Posts : 14
    W7 64bit
    Thread Starter
       #12

    Catalyst™ Install Manager
    Installation Report
    02/05/14 13:41:10


    Hardware information
    Name AMD Radeon Graphics Processor
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x9495
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0x0028
    Subsystem vendor ID 0x1682
    Other hardware

    Existing packages
    Packages for install
    AMD Catalyst Install ManagerFinal Status: Success
    Version of Item: 8.0.877.0
    Size: 20 Mbytes
    AMD APP SDK RuntimeFinal Status: Success
    Version of Item: 10.0.937.2
    Size: 90 Mbytes
    AMD VISION Engine Control CenterFinal Status: Success
    Version of Item: 2013.0429.2313.39747
    Size: 150 Mbytes


    Other detected devices

    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0xaa38
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x00
    Subsystem ID 0xaa38
    Subsystem vendor ID 0x1682

    AMD Radeon Graphics Processor
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x9495
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0x0028
    Subsystem vendor ID 0x1682


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0xaa38
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x00
    Subsystem ID 0xaa38
    Subsystem vendor ID 0x1682


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1100
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1101
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1102
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1103
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000


    Error messages
    Application Install: install package failure!
      My Computer


  3. Posts : 7,379
    Windows 7 ultimate x64
       #13

    Uninstall 'microsoft visual c++ 2010 redistributable' that comes with win7 from windows add/remove programs.

    Next if you have problem with INF file,
    1. After seeing the "Driver install: the INF file was not found" error message,
    use Device Manager to update the driver, navigating to the C:/ATI directory and checking the "search subfolders" box.
    2. Reboot the computer.
    3. Run Catalyst installer, but this time, select uninstall and get rid of everything.(Just select express)
    4. Now reinstall Catalyst using the driver installer as you would. It should work fine.
      My Computer


  4. Posts : 14
    W7 64bit
    Thread Starter
       #14

    Hey Archer,

    First of all thanks for the support, however after following those steps, it still isnt working.

    The problem lies with updating the graphics card driver.
    When I select the .INF file in the C:/ATI directory I get either one of these two screens:



    So it still does nothing I dont know where the problem lies. Could it be the Windows 7 64bit I have? Or is the driver too new maybe, because the hardware is somewhat old now.
      My Computer


  5. Posts : 1,379
    Win7 Pro 32-bit, Win8 Pro 32-bit
       #15

    I installed the AMD 13.9 driver and I have an AMD 4290 chipset -- so I would think the situation would be the same with your 4650. I used the standard installer and it did not appear to work, so I used the installation method utilizing the INF directory -- and it did work.

    However ... my drivers are not under C:/ATI; instead, they are under C:/AMD/Support/13-9-legacy_vista_win7_32_dd_ccc/Packages/Drivers/Display/W7_INF/

    I would think yours would be the same expcept that "win7_32" would be "win7_64".
      My Computer


  6. Posts : 14
    W7 64bit
    Thread Starter
       #16

    Mark Phelps said:
    I installed the AMD 13.9 driver and I have an AMD 4290 chipset -- so I would think the situation would be the same with your 4650. I used the standard installer and it did not appear to work, so I used the installation method utilizing the INF directory -- and it did work.

    However ... my drivers are not under C:/ATI; instead, they are under C:/AMD/Support/13-9-legacy_vista_win7_32_dd_ccc/Packages/Drivers/Display/W7_INF/

    I would think yours would be the same expcept that "win7_32" would be "win7_64".
    Heya, thanks for the reply,

    Yeah, what I meant was C:/AMD, my .INF files are in the same location,
    also there appear to be 2 .INF files there: CH158498.INF and C7158498.INF
    whats the difference between those 2?
      My Computer


  7. Posts : 14
    W7 64bit
    Thread Starter
       #17

    So I noticed 2 installer files, next to the 2 .INF files.

    I first tried the CH15849, but that one was not compatible, so it said.
    Then I tried the C7158498, which did install something, I driver I would think.
    Only after the "succesful" install, nothing happened or changed...

      My Computer


  8. Posts : 14
    W7 64bit
    Thread Starter
       #18

    Could it have something to do with the motherboard chipset? How do I update that?
      My Computer


  9. Posts : 7,379
    Windows 7 ultimate x64
       #19

    It seems that you need to do clean install of Windows again. Here's how you can do it. Clean Install Windows 7
      My Computer


  10. Posts : 14
    W7 64bit
    Thread Starter
       #20

    After many hours of searching I finally found a driver that actually works!
    I noticed that with all previous drivers Catalyst Control Center didnt install, it was nowhere to be found, which was strange.

    But I found this older hotfix driver:
    10-2_agp-hotfix_vista_win7_64_dd_ccc.exe
    which actually installed CCC for the first time, and after that it changed the 'Standard VGA Adapter' to 'Radeon HD 4600 series' .

    So I think I'll just use this older driver for now, as it seems to be working.
      My Computer


 
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