Graphics Card Issue

Hopefully someone can help with this issue I am experiencing. I recently had a Powercolor Radeon R9 290 PCS+ OC 4096MB GDDR5 PCI-Express Graphics Card fitted (I am register blind and cannot fit hardware myself) but every few days I receive a BSOD (please see enclosed screenshots).

The engineer who fitted the card says it is probably a driver issue but I have the latest version on the PC? I have run PC-Doctor Toolbox through the system and it reports no problems? I have uninstalled the driver and reinstalled it again.

I hope someone can throw some light on this issue.

Many thanks for any/all input
Graham

Hi Maxie, thanks very much for your reply. That is the driver version I am using at present.

Thanks again
Graham

Hello again Maxie, it appears there are issues with the card or driver according to the AMD forum and AMD are dragging their heels regarding fixing things.

I have contacted the vendor to request a refund and I'll probably go for a Nvidia card

When exactly does the BSOD occur?
Did the card get installed while the previous drivers for your 5970 where still installed?
Have you tried the newest beta drivers?

Thanks for your best wishes Maxie, I appreciate that.

Erick thanks for your input. To answer your questions :

I'm not sure if the old driver was originally uninstalled prior but, I have uninstalled and reinstalled the latest version now.

Regarding the beta, some users on the AMD forum did this with no improvement.

The BSODs appear infrequently while doing different things. Today though I have had three BSODs which makes me wonder if this is a issue with the card and not a driver problem.

Many thanks Maxie, I will definitely do that tomorrow morning.

Graham