Problem with my display drivers...

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  1. Posts : 7
    Windows 7 32bit
       #1

    Problem with my display drivers...


    Hi everyone!
    so i wanted to update my display drivers and i downloaded drivers from amd official site for my display card...
    when i installed the drivers it didnt succeed and moreover the resolution became really bad and now i barely see my screen... This is the errors it wrote me in the installation:

    Catalyst™ Install Manager
    Installation Report
    05/31/14 19:30:07


    Hardware information

    Name AMD Radeon Graphics Processor
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x68ba
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0xe144
    Subsystem vendor ID 0x174b
    Other hardware

    Existing packages
    AMD Catalyst Install Manager
    AMD APP SDK Runtime
    AVIVO
    HydraVision
    AMD Drag and Drop Transcoding
    AMD Media Foundation Decoders
    Catalyst Control Center

    Packages for install
    AMD Catalyst Install Manager
    Final Status: Success
    Version of Item: 3.0.847.0
    Size: 20 Mbytes
    AMD Display Driver
    Final Status: Fail
    Version of Item: 8.902.0.0000
    Size: 90 Mbytes
    HDMI/DP Audio Driver
    Final Status: Fail
    Version of Item: 7.12.0.7702
    Size: 1 Mbytes


    Other detected devices


    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0xaa58
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x00
    Subsystem ID 0xaa58
    Subsystem vendor ID 0x174b


    Error messages

    Driver Install: user must be a member of the Administrators group
    Driver Install: user must be a member of the Administrators group
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #2

    That message indicates you do not have admin privileges, is this your personal PC or a company's?
      My Computer


  3. Posts : 7
    Windows 7 32bit
    Thread Starter
       #3

    Britton30 said:
    That message indicates you do not have admin privileges, is this your personal PC or a company's?
    it is myn...
      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #4

    You will have to log in to your admin level account to do it.
      My Computer


  5. Posts : 7
    Windows 7 32bit
    Thread Starter
       #5

    Britton30 said:
    You will have to log in to your admin level account to do it.
    i am the only user on this computer and i am the administrator... (i checked it.)
      My Computer


  6. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #6
      My Computer


  7. Posts : 7
    Windows 7 32bit
    Thread Starter
       #7

    tried it and still the same problem...
      My Computer


  8. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #8

    Are you able to log into the hidden Admin account?

    Try this for the drivers.
    Latest AMD Catalyst Video Driver for Windows 7
      My Computer


  9. Posts : 7
    Windows 7 32bit
    Thread Starter
       #9

    Britton30 said:
    Are you able to log into the hidden Admin account?

    Try this for the drivers.
    Latest AMD Catalyst Video Driver for Windows 7
    Yes,i was able to log into the hidden admin account but it didnt work...
    and about the drivers: i tried to install every possible dirver,the newest or the oldest and it wont work both ways...
      My Computer


  10. Posts : 7,683
    Windows 10 Pro
       #10

    Please provide the specific video card (model number) that you are trying to update. Also, where are you getting the drivers from, and which ones are they? Link?

    Thanks.
      My Computer


 
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