Cannot connect to TV after reinstalling W7 and motherboard

naveen73 · 13 Jun 2014

Hi All,

I am working on this problem for a month now and still not getting there.

Some background.
My PC was three years old and getting slower by the day. So I decided to reinstall Win 7. After reinstalling I could not connect it to my HDMI TV. No sound and no music. I called the helpdesk and they said I should reinstall the mother board. I did that and still the display screen shows that only one screen is available (see attachment).

Please help. Thanks,
Naveen

ICIT2LOL · 13 Jun 2014

Naveen what is in your Device Manager?? see my pic

naveen73 · 14 Jun 2014

Dear Icit2Lol,

Please see the uploaded screen shot. Do I have a problem with only on yellow triangle?

Thanks,

Naveen

RoasterMen · 14 Jun 2014

Maybe your driver for your graphics card is not present

MrNeeds · 15 Jun 2014

^ roastermen is on the money! you need to install your graphics card drivers to get multiple screens to work, the driver that's loaded is just a default driver which allows you to view the desktop and that's about it, you need to find out what your graphics card is and install the relevant drivers.

ICIT2LOL · 15 Jun 2014

Yep that all well and good but there isn't a triangle against his Videoadptor and we do not know what it is so Naveen run this HWiNFO, HWiNFO32/64 - Download < download the correct bit version and do what is in my pic.
You can either type the details or send a pic yourself.

How to Use the Snipping Tool in Vista

RoasterMen · 16 Jun 2014

Standard VGA Graphics Adapter will always be enabled when no graphics card driver is installed, easiest way to tell it is to go the manufacturer website and auto-detect the gpu so it can find the right driver.