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Intel HD Graphics primary surface test failed (Error code: WVC07-L1M)
Hi everyone, I'd appreciate your help.
I have a Dell N7110 laptop and a few days I ran PC doctor on it and the Intel(R) HD Graphics Family (3000) failed the primary surface test but passed the video memory test.
In addition to this, a few days earlier I got a screen blackout (for a few seconds) with a message saying "Display driver has stopped working and has recovered successfully" and a BSOD once.
Today I did a clean install of Windows 7 x64, added all the drivers and ran a PC Doctor test again. And The Intel passed the Primary Surface Test. I ran the test multiple times, Quick Test, Default Test, Full Test, Stress Test, it passed them all. It seems there are no problems.
I need to mention that when the test failed I had older versions of the video & chipset driver. I will past the old & new dxdiag portion about the Intel video card down bellow.
Should I be concerned, was it a just false positive or a bad driver? Or my video card is failing and it only passes the test for now ?
Intel(R) HD Graphics Family
Vendor Name: Intel Corporation
Interface: PCI
Video Card Chip Type: Intel(R) HD Graphics Family
Video Card Memory: 3.76 GB
Video Card BIOS: Intel Video BIOS
Driver Provider: Intel Corporation
Driver Version: 8.15.10.2345, 3-26-2011
Primary Surface Test
Test Started 9/19/2014 2:01:35 PM
Warning Message: Error at pixel 0 0 : Input color 00FFFFFF not equal to output color 00000000. 9/19/2014 2:05:14 PM
Test Finished: Failed (Error code: WVC07-L1M) 9/19/2014 2:05:28 PM
Video Memory Test
Test Started 9/19/2014 2:05:30 PM
Test Finished: Passed 9/19/2014 2:12:37 PM
Here is some info on my Video Card:
Intel(R) HD Graphics 3000
Report Date: 9/21/2014
Report Time[hr:mm:ss]: 15:40:35
Driver Version: 8.15.10.2455
Operating System: Windows 7 (6.1.7600)
Default Language: English (United States)
DirectX* Version: 10.1
Physical Memory: 8086 MB
Minimum Graphics Memory: 64 MB
Maximum Graphics Memory: 1696 MB
Graphics Memory in Use: 120 MB
Processor: Intel64 Family 6 Model 42 Stepping 7
Processor Speed: 1993 MHz
Vendor ID: 8086
Device ID: 0116
Device Revision: 09
* Processor Graphics Information *
Processor Graphics in Use: Intel(R) HD Graphics 3000
Video BIOS: 2104.0
Current Graphics Mode: 1600 by 900
* Devices Connected to the Graphics Accelerator *
Active Notebook Displays: 1
* Built-in Display *
Monitor Name: Generic PnP Monitor
Display Type: Digital
Gamma Value: 2.2
DDC2 Protocol: Supported
Maximum Image Size:
Horizontal: 14.96 inches
Vertical: 08.66 inches
Monitor Supported Modes:
1600 by 900 (60 Hz)
Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Not Supported
Raw EDID:
00 FF FF FF FF FF FF 00 0D AF 18 17 00 00 00 00
17 14 01 03 90 26 16 78 0A 06 35 9E 56 52 98 29
14 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 2C 2A 40 2C 61 84 2F 30 57 3A
59 00 7E D7 10 00 00 1A 2C 2A 40 2C 61 84 2F 30
57 3A 59 00 7E D7 10 00 00 1A 00 00 00 FE 00 4B
50 4D 52 54 80 4E 31 37 33 4F 36 0A 00 00 00 00
00 00 00 00 00 00 00 00 00 02 01 0A 20 20 00 E5
And my laptop specs :
System Model Dell System Inspiron N7110
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A13, 9/5/2012
SMBIOS Version 2.6
Installed Physical Memory (RAM) 8.00 GB
Name Intel(R) HD Graphics Family
Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.2455, 11.72 MB (12,287,456 bytes), 9/21/2014)
Name NVIDIA GeForce GT 525M
Driver c:\windows\system32\drivers\nvlddmkm.sys (9.18.13.1100, 10.50 MB (11,009,312 bytes), 9/22/2014)
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