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Windows 7: Laptop screen freezes constantly / screensaver doesn't run

29 Mar 2015   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
Laptop screen freezes constantly / screensaver doesn't run


I have a Toshiba Laptop, I use Windows-7 32 bit, 2G Ram, Intel Pentium Dual T2310 1.46Ghz

Two weeks ago I updated my Windows 7 with Windows Update. I updated numerous software, about 500mb.

Ever since those updates, my screen freezes constantly, and my screen saver doesn't run.

If I open in SAFE MODE, I get the message "The screensaver can't run because it requires a new video card or one that is compatible with Direct3D"

I've Googled many times for the solution, and it appears that I don't necessarily need a new video card. Yet, I cannot find the solution.

I've come across a post on a forum from a Windows user who had the same problem. He said it was one of the Windows Updates which caused the problem. Unfortunately he didn't say how he fixed his problem.

I have tried to go back to a restore point, which is yesterday's restore point, so that doesn't help me much.

I have updated my graphics drivers, but that didn't help either.


My System SpecsSystem Spec
29 Mar 2015   #2

windows 7 home 64bit

Hi ... Could you please Post your System Specs ... The Link below will help you achieve this ...

System Info - See Your System Specs

As for your Screensaver read the Links below ...

HTG Explains: Why Screen Savers Are No Longer Necessary

Screen Saver - Turn On or Off
My System SpecsSystem Spec
10 May 2015   #3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

Sorry for the late response, my PC was in for repair. I took my PC in for repairs, and was told he CPU needed to be replaced. Because of dust build-up, the fan for the CPU stops working, and so the CPU doesn't function, and the screen stops working.
My System SpecsSystem Spec

11 May 2015   #4

windows 7 home 64bit

No problem glad you got it sorted ...
My System SpecsSystem Spec

 Laptop screen freezes constantly / screensaver doesn't run

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