Windows 10 Upgrade Compatibility

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  1. Posts : 1,944
    Windows 10 Home 64-bit
       #1

    Windows 10 Upgrade Compatibility


    Hi, I checked the upgrade compatibility on my sister's laptop for Windows 10. It said I needed to upgrade the Windows Live Display Driver or we would experience problems with the display.

    Can someone point me to the right path to get the right display driver for her computer?

    I don't want any arguing about this, like what went on in the other thread.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    And the make/model of her laptop is?
      My Computer


  3. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #3

    It's an Acer 5749 Series laptop. It has an Intel processor.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi JJ,
    It's all good :)
    The best way to find drivers is with the snid # on the machine and go to the Acer website
    Where that number is varies on laptops but is usually a white tag near the activation key sticker
    It will also have the serial # too
    Cheers.
      My Computer


  5. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #5

    ThrashZone said:
    Hi JJ,
    It's all good :)
    The best way to find drivers is with the snid # on the machine and go to the Acer website
    Where that number is varies on laptops but is usually a white tag near the activation key sticker
    It will also have the serial # too
    Cheers.
    Okay. Thanks, I will look that up and see what I can find.
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi,
    Don't forget your magnifying glasses :)
      My Computer


  7. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #7

    Thrash zone, the only one there is dated from 2011. It's the VGA driver, I am assuming.
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Hi,
    To tell the truth I've never heard of a Windows Live Display Driver
    Display points to the chip set and or if the laptop has a graphic's card installed in it,

    You might need to run the forums system spec's utility on the machine and have it upload to your profile temporarily so we might see what it lists :/
    Or have her make a account here and have it available separately from your machine ?
      My Computer


  9. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #9

    I will upload a system spec's utility. She won't make one.
      My Computer


  10. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #10

    (1) Intel(R) HD Graphics Family (2) Windows Live Display Driver

    It says Windows Live Display Driver, is all it says.
      My Computer


 
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