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Windows 7: Radeon Mobility HD 4570 Not working after win 7 upgrade

11 Nov 2009   #21
Halfway Ash

Windows 7

I have a very similar problem but Device Manager DOES recognise both, but I just can't use or select the HD4570.
I have upgraded drivers through acer website, windows update and latest catalyst control from ATI

When I plug the power lead in, the control centre message comes up asking if I want to switch graphics processors, I select yes, then it says "Switch complete, now using power saving GPU"

If I go to the catalyst control centre and try select the "High Perforrmance GPU" it just does the same

I need help cos I like Windows 7, but need my HD 4570 for gaming

My System SpecsSystem Spec
11 Nov 2009   #22

Windows 7

Halfway Ash - sounds like you have exactly the same problem that I have. Please post here if you find a solution.

Seb - did you manage to get your higher power graphics processor working then? I am not to fussed about the 3200, I just want my 4570 for games!!! I have updated the motherboard BIOS with one released 28th October and still no joy...

An bit of an update though - since following torrent g's last piece of advice there has been a change to PowerExpress. The HD4570 is still not working, but now power express populates the "card" box with "Power saving GPU" which was not happening before - random but no good to me.

Radeon Mobility HD 4570 Not working after win 7 upgrade-illustration.png

I am going to try unistalling all the ATI drivers in safemode and re-installing following torrents advice


My System SpecsSystem Spec
11 Nov 2009   #23
Halfway Ash

Windows 7


The box is empty for me. It does not say what GPU I am using

What CCC version should I be using ?
10 ?

I have heard there is a beta 11. Might that help ?

Seriously considering going back to vista and that is bad !!
My System SpecsSystem Spec

11 Nov 2009   #24
Halfway Ash

Windows 7

where is the best place to download the latest drivers and CCC for HD 4570 ?

My System SpecsSystem Spec
11 Nov 2009   #25

windows 7 ultimate x64

I have had the same problems! using windows 7 ultimate x64 with Radeon HD4570
but then I found this driver pack:
Download Acer TravelMate 5530 Notebook ATI M86/M82/M96/M92 VGA Driver 8.632.0 for Win7 Driver for Windows 7 / Windows 7 x64 - Softpedia

and now it works :)
My System SpecsSystem Spec
12 Nov 2009   #26

Windows 7

I thought I had it working but it keeps booting in 640 x 480 now so it looks like it was still using the 3200 after all...

So no, still not working. But I'm not getting that code 10 error now, windows reckons it's working, it just... isn't.
My System SpecsSystem Spec
12 Nov 2009   #27

Windows 7

Ok my flat mate suggested that I load up virtual pc and windowXP or Vista to run games in when I need. Apparently this means two operating systems! Is this likely to work?

Any feedback?
My System SpecsSystem Spec
13 Nov 2009   #28

Windows 7

Yeah I was thinking of doing some kind of dual boot too, but it's a bit of a lame solution to a problem that Acer should be solving for us.

Try uninstalling Catalyst control manager/install manager and the powerexpress stuff, then uninstall the drivers in safe mode and reboot and let windows install its own for the cards. I still don't have the "code 10" error in windows after doing that and it ran one of my games well. The games I have aren't exactly intensive on graphics but I wouldn't have thought the 3200 would do it by itself... maybe it kicked in the other one on its own?

It's unlikely but worth a shot...
My System SpecsSystem Spec
13 Nov 2009   #29

Windows 7 ultimate 64 bit / XP Home sp3

Also when you guys are uninstlling drivers try using driver sweeper.Make sure you get all of the driver uninstalled.Usualy just using the uninstall method leaves traces of other drivers. Expllination Guru3D - Driver Sweeper download Driver Sweeper Download - Softpedia
My System SpecsSystem Spec
13 Nov 2009   #30

Windows 7

i have exactly the same problem here! so frustrating - closest iv got is to getting the 4570 working but only able to run as a projector not as it used to switch - driving me mad!
My System SpecsSystem Spec

 Radeon Mobility HD 4570 Not working after win 7 upgrade

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