Blank screen after log on


  1. Posts : 4
    Windows professional
       #1

    Blank screen after log on


    Hi, my screen goes blank after I log on; then I try to go via task manager but I get a fault message, ie that application is unable to start correctly (0*0000022). I have worked via safe mode and conducted the below suggested actions. Scf scannow identified corrupted files but cannot repair them. is there anything else I can do? Many thanks Gero

    Some solutions:
    - Boot with Last Known Good Configuration (F8 menu)
    - Restore to a prior date (System Restore)
    - Scan for malware (Malwarebytes Anti-Malware free)
    - Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
    - Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
    - Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
    - Follow SFC /SCANNOW Command - System File Checker
    - create a user
      My Computer


  2. Posts : 4
    Windows professional
    Thread Starter
       #2

    I run multiple sfc/scannow, but received always the same result, ie found corrupted files which could not be fixed...I attached the file report...maybe someone has another idea...thxs Gero
      My Computer


  3. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #3

    Can't see any attached files, anyway:

    Please run in cmd:
    Code:
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
    Then attach sfcdetails.txt as described in Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  4. Posts : 4
    Windows professional
    Thread Starter
       #4

    Hi I had to split the file into four due to size thxs
      My Computer


  5. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #5

    Your SFC result is clean, the 2 corruption warnings are false ones. You can ignore them, or uninstall KB3022345 and KB3068708 (and hide them in Windows Update if they are offered again).
      My Computer


 

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