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#1
Blank screen after log on
Hi, my screen goes blank after I log on; then I try to go via task manager but I get a fault message, ie that application is unable to start correctly (0*0000022). I have worked via safe mode and conducted the below suggested actions. Scf scannow identified corrupted files but cannot repair them. is there anything else I can do? Many thanks Gero
Some solutions:
- Boot with Last Known Good Configuration (F8 menu)
- Restore to a prior date (System Restore)
- Scan for malware (Malwarebytes Anti-Malware free)
- Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
- Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
- Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
- Follow SFC /SCANNOW Command - System File Checker
- create a user