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#1
Computer freeze when attempting to play video on twitter
I am having trouble identifying a solution to persistent computer freezes. Everytime the computer plays video from twitter (specifically from CNN), the browser shows the video loading icon and then it freezes and completely locks up. No response to any input (for example: ctrl atl delete, caps lock, mouse movement) is evident. I have included the steps I've taken to diagnose the issue below, and included some system information that I've gathered. Any help is much appreciated!
Notes:
- Youtube videos play fine
- Updated the BIOS, chipset and video card drivers
- Computer traditionally runs hot but does not seem to correlate to freezing (was only 65 degrees Celsius during recent crashes)
- Tried disabling adobe flash
- Tried disabling peperflash on google chrome
- Freezes also occur in firefox and internet explorer
- Event viewer shows nothing abnormal except the event 41 critical error from having to force shutdown the computer from the lockup
- Scanned for virus with kaspersky boot disk, bitdefender and malwarebytes
Hardware monitor screenshot
Speccy system information:
Last edited by futuregator15; 14 Jul 2015 at 11:43.