New
#1
Problem: Video hardware error No BSOD but BCCode 117 in reliability
As the topic states,
I can run the unreal engine benchmarks and keep them running for hours. no errors but as soon as i run a game like ARK survival evolved it will happen randomly where i get this error. Most games play just fine.
google chrome likes to crash my video drivers as well when hardware acceleration is on. only google chrome.
Any help is very much appreciated. Already started RMA process with MSI but id rather avoid it if its not the card. even called them and they stated if those benchmarks (heaven and field) ran over night with no errors i should be fine. which they did.
I will keep an eye actively for replies and respond asap.
any files you need please let me know i will upload what i can. im running the newest drivers on nvidia's website.
Specs:
Motherboard: Asus z97-A
Video card: MSI GTX 97 4gig Gaming 100me
Ram: 12 gigs ddr3 1600
CPU: I7 4790
error information:
Source
Windows
Summary
Video hardware error
Date
7/18/2015 5:23 PM
Status
Not reported
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Extra information about the problem
BCCode: 117
BCP1: FFFFFA8010C29210
BCP2: FFFFF8800357019C
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
EDIT: so i played ARK and other games for a few hours and ran a memory stress test for the video card OCCT i think its called let it pass 16 times. everything was fine. so im not sure whats going on i cant force reproduce the problem it happens when it wants. anyone have any ideas or advice id be grateful card is only a couple months old and i do not OC anything. never goes above 62 C under high load.
hope someone has some ideas thank you all again for any help in advance.
Last edited by trew01; 18 Jul 2015 at 20:33.