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Windows 7: Unable to install ASUS GeForce GT610 in a Dell XPS 8100

04 Jan 2016   #1

Windows 7 Home Premium 64bit Service Pack 1
Unable to install ASUS GeForce GT610 in a Dell XPS 8100

The original NVIDIA Geforce GTX 240 card that came with my Dell machine died last week and after looking round I concluded that a GT 610 with 2GB memory should be a suitable (and cheap) replacement for what I need. However after multiple attempts I am still unable to get it to work, and keep getting error messages about needing to load the GPU driver.

Using the drivers on the installation disk with the card I get a barely usable monitor screen - v low resolution. Updating with the latest driver from ASUS doesn't help, but using the latest one on the NVIDIA site (from Dec 2015) is a bit better, although the display is distorted and cannot play video.

In all cases it claims the driver has loaded successfully, but in Control Panel the device is showing as stopped.

I have tried updating the BIOS to the latest version from Dell (A05) but it has had no effect. I have tried removing and reinstalling the card, removing and reinstalling the drivers but with no result. I initially forgot to remove the old NVIDIA GTX240 drivers but after going back and trying that, before installing the GT 610 drivers it still won't work

Is this card actually compatible with a Dell XPS 8100?
My System SpecsSystem Spec
04 Jan 2016   #2

Windows 7 Home Premium 64bit Service Pack 1

After removing and reinstalling the card it now doesn't show up at all in device manager, which lists it as a standard VGA graphics adaptor and has thus installed the standard MS drivers. Should I assume that there is a problem with the GPU itself rather than the drivers?
My System SpecsSystem Spec
11 Jan 2016   #3

10 Pro x64

Are you connecting it via VGA or HDMI, and have you just re-seated the card or uninstalled all the drivers then reinstalled them (sorry did not see the bottom of your post)? You should have no driver but this one on your pc Drivers | GeForce . I would remove all of the drivers reboot then install just the one I linked.
My System SpecsSystem Spec


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